Serdar ÇAĞLAR Turkey, Ist | [email protected]

Summary

Natural Language Processing Engineer with experience in data mining, machine learning, and artificial intelligence. Proven ability to develop algorithms and models that can understand and analyze text data.

Experience

1. MTRM LLC, NLP Engineer March 2022 – Current

• Developed and implemented NLP models for sentiment analysis, entity recognition, relation extraction, etc.
• Analyzed the data using Python libraries such as Pandas, Scikit-Learn, TensorFlow to extract features and built statistical models in Python based on ML algorithms like SVM, Logistic Regression, Neural Networks.
• Used tools such as AWS SageMaker (Python) or Kubernetes to deploy trained model into production environment with minimal code required by developers.
• Worked closely with product managers and software engineers to understand requirements and translate them into technical specifications that can be used by machine learning engineers to build solutions quickly.
• Collaborated with other teams across Nioyatech including marketing research & insights team to identify opportunities where AI could add value for customers and partners of ML HUB Ecosystems

2. MTM , NLP Engineer 2018 – 2022

• Created a machine learning model to predict customer churn based on historical data, reducing the company’s churn rate by 5%
• Built an NLP system that automatically classified emails as spam or not spam using natural language processing techniques
• Developed and maintained a sentiment analysis tool for use in market research surveys (Python)
• Improved the accuracy of email classification from 85% to 95% through feature engineering and regularization techniques
• Implemented a web crawler to collect training data for text classification models (Scrapy + Python)

3. Ministry of National Education, Instructor 2009 - 2016

• Planning and execution of training programs
• Project Management & Development
• Processes of monitoring and improving individual development

Education

• Gaziosmanpasa University 2004-2008
• Anadolu University 2010-2014
• Inonu University 2018-2020
• Cukurova University 2022-

Certifications

• Certified NLP Coach
• Neuro-Linguistic Programming (NLP) Master Practitioner
• SparkNLP
• Clarusway
• Global AI Hub

Skills

• Industry Knowledge: NLP, Machine Learning, Natural Language Processing, Deep Learning, AI
• Technical Skills: Python, TensorFlow, Keras, Spark, Apache Spark, SparkNLP, Transformers
• Soft Skills: Communication, Problem Solving, Creativity, Attention to Detail, Research, Teamwork