Service reports: filter: denying api access: failed to identify process about portmaster HOT 5 OPEN

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from portmaster.

Hey @3n1gmus, thanks for reporting.

How are you opening the UI?
Can you start the notifier and check if it works? (There should be an entry in your system)

from portmaster.

How are you opening the UI?
I am opening it from the tray icon and/or from my KDE menu. The interface opens but only reports connecting to portmaster.

Can you start the notifier and check if it works? (There should be an entry in your system)
Apologies, you will need to supply the steps or guidance for this. Quick search on the Safing wiki did not turn this up other then that there is a notifer. If you are talking about the tray icon itself, it constantly displays a red dot, and the drop down shows Open app, 'loading...' (three times), Rate your network (greyed out), close tray notifier, and shutdown portmaster.

from portmaster.

Touching base on this as I have not received information that resolves the issue.

from portmaster.

Thanks for the bump.

This is super weird. You can try to enable the developer mode for now - this should work, but any process (but not random websites) could make changes your Portmaster settings. So we should not use this extensively.

Our support bot made this guide for you:

To enable the development mode via the config file on Windows, you need to modify the config.json file located at C:\ProgramData\Safing\Portmaster\config.json.

Here is a template for the config.json file where the development mode is enabled:

{
  "core": {
    "devMode": true
  }
}

In this JSON structure, "devMode": true enables the development mode.

Please note that you should validate the JSON before using your config to avoid any syntax errors.

For more details, you can refer to the Portmaster documentation (https://docs.safing.io/portmaster/settings#core/devMode).

from portmaster.