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Comments (6)

guilhermecfviana avatar guilhermecfviana commented on August 28, 2024 1

Hi @diegolmello ,
With your information I was able to make push notifications work on iOS. Thank you very much!

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GleidsonDaniel avatar GleidsonDaniel commented on August 28, 2024

After changing the keys, did you restart the server?
This is probably something related to the keys, on iOS it's quite annoying.

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guilhermecfviana avatar guilhermecfviana commented on August 28, 2024

Hello @GleidsonDaniel !
After changing the keys, did you restart the server?

  • Yes.

In this test I am using the app on an iPhone in TestFlight, push notifications should work like this normally, right?

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GleidsonDaniel avatar GleidsonDaniel commented on August 28, 2024

It should work.
@diegolmello deals more with this iOS certificate problem, he has already helped some people, he is the right person to help you.
Did you follow this white label doc step by step?
https://developer.rocket.chat/open-source-projects/mobile-app/mobile-app-white-labelling/ios-app-white-labelling
https://developer.rocket.chat/open-source-projects/mobile-app/configuring-push-notifications

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guilhermecfviana avatar guilhermecfviana commented on August 28, 2024

Yes, I follow these @diegolmello tutorials, but I'm not receiving push notifications in the iOS app.

In the Android app, push notifications work normally.

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diegolmello avatar diegolmello commented on August 28, 2024

Hey @guilhermecfviana.
iOS push notifications can be hard to setup sometimes.
A couple of things:

  • You don't have to setup APNS on Firebase. Rocket.Chat sends push notifications directly to APNS, not Firebase -> APNS.
    • This will also impact Google json on Xcode. That's only for analytics. Forget about it for push.
  • Read the push code on backend to understand it and add log it. APNS might be rejecting your requests.
  • Use this tool to understand if the app is correctly setup https://github.com/onmyway133/PushNotifications

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