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Comments (13)

robaho avatar robaho commented on May 26, 2024

Can you attach the image to this issue. I think you can protect it if need be or send it to me directly.

from seashore.

robaho avatar robaho commented on May 26, 2024

I say this because I think the image in the original comment may be a screenshot? If it is the actual image just let me know.

from seashore.

Ivgoneriding avatar Ivgoneriding commented on May 26, 2024

from seashore.

Ivgoneriding avatar Ivgoneriding commented on May 26, 2024

20190403 LFL
Original image

from seashore.

robaho avatar robaho commented on May 26, 2024

from seashore.

robaho avatar robaho commented on May 26, 2024

That image opens fine for me. Can you try downloading it from here, and see if it opens for you ? It may be that github corrected it when attaching. You can try sending the image to me directly at [email protected]

from seashore.

Ivgoneriding avatar Ivgoneriding commented on May 26, 2024

I get the same issue when downloading the file from here:
Screen Shot 2019-04-05 at 09 58 09
I have emailed you the original file.

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robaho avatar robaho commented on May 26, 2024

Hmm. It is working fine for me. I am going to ask others to open it - also if the community could try opening this image

and report back with OS version, etc. and if it failed or not, that would be helpful.

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Ivgoneriding avatar Ivgoneriding commented on May 26, 2024

from seashore.

SimplyTheOther avatar SimplyTheOther commented on May 26, 2024

I can open it successfully from both inside Seashore and from Finder. The image appears to look exactly the same as it does on Github.

I am using Seashore Version 2.4.0 (201902170) from the App Store and macOS Mojave 10.14.4.

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robaho avatar robaho commented on May 26, 2024

@Ivgoneriding I’m beginning to think this is a problem specific to your setup. Do you know how to use ‘Console’ to inspect the logs? Maybe have that open while you try to open the image and see if it reports anything interesting? It could be that I broke something so that it doesn’t work on 10.11 and I am reviewing the code for that as well. Still trying...

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robaho avatar robaho commented on May 26, 2024

@Ivgoneriding I've been able to duplicate the issue - it seems older versions of OSX cannot work with grayscale with alpha channels.

Which version of OSX are you using ?

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robaho avatar robaho commented on May 26, 2024

@Ivgoneriding this is fixed in version 2.4.2 - it is available here in 'releases' and will be in the App Store soon

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