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zyoutz-r7 avatar zyoutz-r7 commented on August 17, 2024 1

Thanks you for the submission @ravio. An end-of-life announcement was recently made public for the integration that you are speaking of and the nexpose-client that it depends on is currently deprecated. The EOL announcement can be found her: https://kb.help.rapid7.com/docs/servicenow-ruby-gem-end-of-life-announcement. This announcement explains the options available for moving forward, specifically the newest SecOps related integration for Nexpose and InsightVM that can be found on the ServiceNow store.

While we are not aware of any current issues with the previous SecOps app or the gem it depends on, the issue you are running into appears to be due to an improper filter being sent to the nexpose client when generating a report. This could be due to the app's configuration, which I would recommend checking. Overall, the best next steps are to upgrade to the latest version of the SecOps app which has improvements and supports pulling data directly from the InsightVM API or through Data Warehousing.

from nexpose-client.

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