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corycaywood avatar corycaywood commented on June 25, 2024

Including HTML in the markdown had no effect on reproducing this error, so it is unrelated to HTML. I was not able to reproduce the error with the latest version, but I was able to reproduce it with the commit where the issue originally occurred: commit a1205f1.

This is the error message:

Fatal Error: Zendesk Error (500): Internal Server Error
at checkRequestResponse (/Users/cory.caywood/GITHUB/docpub/node_modules/node-zendesk/lib/client/client.js:231:13)
at requestCallback (/Users/cory.caywood/GITHUB/docpub/node_modules/node-zendesk/lib/client/client.js:246:3)
at Request._callback (/Users/cory.caywood/GITHUB/docpub/node_modules/node-zendesk/lib/client/client.js:104:5)
at Request.self.callback (/Users/cory.caywood/GITHUB/docpub/node_modules/request/request.js:187:22)
at emitTwo (events.js:106:13)
at Request.emit (events.js:191:7)
at Request.<anonymous> (/Users/cory.caywood/GITHUB/docpub/node_modules/request/request.js:1044:10)
at emitOne (events.js:96:13)
at Request.emit (events.js:188:7)
at IncomingMessage.<anonymous> (/Users/cory.caywood/GITHUB/docpub/node_modules/request/request.js:965:12)
at emitNone (events.js:91:20)
at IncomingMessage.emit (events.js:185:7)
at endReadableNT (_stream_readable.js:975:12)
at _combinedTickCallback (internal/process/next_tick.js:74:11)
at process._tickCallback (internal/process/next_tick.js:98:9)

Commit a1205f1 was before request retries were introduced, so the program was just crashing anytime it got an error response.

It's possible that too many connections are attempted at once, so I think this is related to the "Socket Hang Up error" in Issue 13. I will close this issue and investigate further with Issue 13.

from docpub.

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