Can't use actions in Home Assistant about hass-gardena-smart-system HOT 17 CLOSED

Hello everyone,

After discussion with the devs from Gardena and the use of Sabbatho creds, i think we found the issue source. It comes from the handling of the id, where for some mowers id from mowers have a suffix that others do not have. I will try to make an update soon to py-smart-gardena to support this use case !

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Could you try the new version 0.1.0 and tell me if it changes something on your side ?

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No more errors with 0.1.0, But i can't do actions like stop or start. Have tried through the card and the buttons, and developer tools. And nothing in the loggs now at all.
Thanks so much for your help with this :)

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from hass-gardena-smart-system.

I'm sorry for not being clear.
Thats right, i have no errors in log now, and the commands are not working still.

I have tried these buttons:

And i have tried this way with both start and stop:

but i get no respons from the mower, i also check the status in the gardena app to be sure but same status there as in Home Assistant.

Of course i have tried stop when the mower is mowing, and i have tried start when the mower is parked and battery is 100%. Just to be clear :)

could i maybe try doin a manual command like a curl to rule out any settings from my part? not sure how it would look like though? Not being very used to sending manual commands.

And as you can see the integration work as for recieving data, just no sending that will work.

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Today as an automation triggered i found this in my logs, strange that i didn't get this when i tried yesterday in my logs:

Logginformation (ERROR)
Logger: homeassistant.components.automation
Source: custom_components/gardena_smart_system/vacuum.py:170
Integration: Automation (documentation, issues)
First occurred: 10:00:01 (1 occurrences)
Last logged: 10:00:01

Sileno_start: Error executing script. Unexpected error for call_service at pos 1: 502 : error communicating with the backend
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 153, in _async_step
self, f"async{cv.determine_script_action(self._action)}_step"
File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 623, in _async_call_service_step
*self._prep_call_service_step(), blocking=True, context=self._context
File "/usr/src/homeassistant/homeassistant/core.py", line 1253, in async_call
task.result()
File "/usr/src/homeassistant/homeassistant/core.py", line 1288, in _execute_service
await handler.func(service_call)
File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 213, in handle_service
self._platforms.values(), func, call, required_features
File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 454, in entity_service_call
future.result() # pop exception if have
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 597, in async_request_call
await coro
File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 485, in _handle_entity_call
await result
File "/usr/src/homeassistant/homeassistant/components/vacuum/init.py", line 370, in async_start
await self.hass.async_add_executor_job(self.start)
File "/usr/local/lib/python3.7/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/config/custom_components/gardena_smart_system/vacuum.py", line 170, in start
self._device.start_seconds_to_override(duration)
File "/usr/local/lib/python3.7/site-packages/gardena/devices/mower.py", line 31, in start_seconds_to_override
self.smart_system.call_smart_system_service(self.id, data)
File "/usr/local/lib/python3.7/site-packages/gardena/smart_system.py", line 155, in call_smart_system_service
raise Exception(f"{r.status_code} : {response['errors'][0]['title']}")
Exception: 502 : error communicating with the backend

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@grm @osks any idea?

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I got the exact same issue, if needed for debuging.

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That is really strange, here is what i got in lovelace and working perfectly.
The error 502 seems to me an issue on the gardena side (and that is something we can't do much).
You have this issue all the time ? or sometimes it works and others not ?

Are you behind a firewall, or have some specific network equipments ?

Grm

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I cant use it at all, i always get the 502 issue.
Seems like both are us are Swedish also, maybe they have something different for us?

Behind a NAT firewal sure, but its proxying 443 to nginx that passes traffic to HA

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@grm, i have a pfsense firewall, Just the Home Assistant portforward for lovelace access.
Have updated everything aswell as of today, Home Assistant is latest 0.111.4 and Gardena Smart System 0.2.0 (through hacs).
Still have the 502 error.

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This is really strange,

Would you mind send me your creds and application key by mail so i give it a try by myself as I can't reproduce it on my side ?

Thx,
Jérémie

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sure @grm

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any updates? or did you not get application key etc?

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Hello,

The Fix has been released into beta version 0.2.1b2.

Could you give it a try please ?

Grm

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The bug has really been fixed in 0.2.1b3 :)

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Confirmed and working! Thanks @grm for all the time you have put into this :)

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