Comments (1)
What's remaining:
- requester is not retrieved from the "Reply-To" header
-
the MailboxEmail is deleted right after the creation of the ticket (it makes difficult to debug a bad import, e.g. content badly sanitized)will not do until it becomes really useful -
we could consider to get the content in priority from the text body instead of HTMLI wonder if the text body is always equivalent to the HTML body, so for now I prefer to give priority to the HTML content
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Related Issues (20)
- List of administrators HOT 1
- Add a page to display information about a user
- Provide a simplified interface to create tickets (API?)
- Link a finished contract to a ticket
- Assign tickets and unaccounted time spent when creating or renewing a contract
- Allow to filter/search into the list of organizations
- List "on-call" times
- Associate email domains with an organization
- Define a default user role HOT 1
- Automatically assign a ticket to a team/agent
- Detect and block spam
- Automatically close a resolved ticket after a certain amount of time HOT 1
- Allow users to reset their password
- Redesign the popup menu on mobile
- Put all the "new" buttons on the right
- Update to PHP-IMAP 5.6 (when released)
- Fix Foundry changing the Symfony error handler
- Bileto a ticket manager with Agile Scrum to manage project and tickets HOT 3
- Allow to import teams' agents
- Allow to import organizations' observers
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