Comments (8)
mboman
commented on June 16, 2024
1
Still can't login. I have a feeling it is because the OTP is not supplied. Tried both using my username and my email.
Tried it on version 0.11.1
20:52:06 [Debug] [PlexApi.PlexSignInAsync:33] => Requesting PlexToken for account "mboman"
20:52:06 [Debug] [PlexApiClient.SendRequestAsync:42] => Sending request to: https://plex.tv/api/v2/users/signin?X-Plex-Product=Plex Web&X-Plex-Client-Identifier=Chrome&X-Plex-Platform=Chrome&X-Plex-Platform-Version=87.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2cindirect-media&X-Plex-Model=bundled&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1673x1297%2c2560x1440&X-Plex-Language=en
20:52:06 [Error] [PlexApiClient.ParsePlexErrors:0] => Request to https://plex.tv/api/v2/users/signin failed with status code: 401 -
20:52:06 [Error] [PlexApiClient.ParsePlexErrors:0] => StatusCode - 401
20:52:06 [Error] [PlexApiClient.ParsePlexErrors:0] => ErrorMessage - No error message found
20:52:06 [Error] [PlexApiClient.ParsePlexErrors:0] => User could not be authenticated
20:52:22 [Debug] [PlexApi.PlexSignInAsync:33] => Requesting PlexToken for account "[email protected]"
20:52:22 [Debug] [PlexApiClient.SendRequestAsync:42] => Sending request to: https://plex.tv/api/v2/users/signin?X-Plex-Product=Plex Web&X-Plex-Client-Identifier=Chrome&X-Plex-Platform=Chrome&X-Plex-Platform-Version=87.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2cindirect-media&X-Plex-Model=bundled&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1673x1297%2c2560x1440&X-Plex-Language=en
20:52:23 [Error] [PlexApiClient.ParsePlexErrors:0] => Request to https://plex.tv/api/v2/users/signin failed with status code: 401 -
20:52:23 [Error] [PlexApiClient.ParsePlexErrors:0] => StatusCode - 401
20:52:23 [Error] [PlexApiClient.ParsePlexErrors:0] => ErrorMessage - No error message found
20:52:23 [Error] [PlexApiClient.ParsePlexErrors:0] => User could not be authenticated
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Balok-Fesarius
commented on June 16, 2024
1
Same here but with the added entry for "Please enter the verification code" in the log. I have MFA enabled. When I click "Validate" the word Validate turns to a spinner for a second and back to Validate. No MFA prompt was ever presented.
`05/28/2023 2:52:26 PM 21:52:26 [Debug] [PlexApiClient.SendRequestAsync:42] => Sending request to: https://plex.tv/api/v2/users/signin?X-Plex-Product=Plex Web&X-Plex-Client-Identifier=Chrome&X-Plex-Platform=Chrome&X-Plex-Platform-Version=87.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2cindirect-media&X-Plex-Model=bundled&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1673x1297%2c2560x1440&X-Plex-Language=en
05/28/2023 2:52:27 PM
05/28/2023 2:52:27 PM 21:52:27 [Error] [PlexApiClient.ParsePlexErrors:0] => Request to https://plex.tv/api/v2/users/signin failed with status code: 401 -
05/28/2023 2:52:27 PM
05/28/2023 2:52:27 PM 21:52:27 [Error] [PlexApiClient.ParsePlexErrors:0] => StatusCode - 401
05/28/2023 2:52:27 PM
05/28/2023 2:52:27 PM 21:52:27 [Error] [PlexApiClient.ParsePlexErrors:0] => ErrorMessage - No error message found
05/28/2023 2:52:27 PM
05/28/2023 2:52:27 PM 21:52:27 [Error] [PlexApiClient.ParsePlexErrors:0] => Please enter the verification code
05/28/2023 2:52:47 PM
05/28/2023 2:52:47 PM 21:52:47 [Debug] [PlexApi.PlexSignInAsync:33] => Requesting PlexToken for account "redacted"`
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mboman
commented on June 16, 2024
1
Still not working for me. I've disabled 2FA and upgraded to 0.12.0-DEV.1.
Still getting 401 error codes.
15:37:52 [Debug] [PlexApi.PlexSignInAsync:33] => Requesting PlexToken for
account "mboman"
15:37:52 [Debug] [PlexApiClient.SendRequestAsync:42] => Sending request to:
https://plex.tv/api/v2/users/signin?X-Plex-Product=Plex
Web&X-Plex-Client-Identifier=Chrome&X-Plex-Platform=Chrome&X-Plex-Platform-Version=87.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2cindirect-media&X-Plex-Model=bundled&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1673x1297%2c2560x1440&X-Plex-Language=en
15:37:52 [Error] [PlexApiClient.ParsePlexErrors:0] => Request to
https://plex.tv/api/v2/users/signin failed with status code: 401 -
15:37:52 [Error] [PlexApiClient.ParsePlexErrors:0] => StatusCode - 401
15:37:52 [Error] [PlexApiClient.ParsePlexErrors:0] => ErrorMessage - No
error message found
15:37:52 [Error] [PlexApiClient.ParsePlexErrors:0] => User could not be
authenticated
…On Mon, May 29, 2023 at 12:45 PM Jason Landbridge ***@***.***> wrote:
This should be fixed in v0.12.0
<https://github.com/PlexRipper/PlexRipper/releases/tag/v0.12.0>
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mboman
commented on June 16, 2024
I have verified (using copy&paste) that username and password are correctly entered. Could it be because I have activated 2FA on my account?
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JasonLandbridge
commented on June 16, 2024
Hi there,
I am right in the middle of pushing a new huge release. It's already (accidentally) pushed to Dockerhub so can you try to update?
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JasonLandbridge
commented on June 16, 2024
The new 0.11 version has been released which should work. Can you give it a try and let me know?
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JasonLandbridge
commented on June 16, 2024
@mboman, @Balok-Fesarius Could you both disable MFA on your account and try again? I will try my own account with MFA as well and see if I can narrow down the problem
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JasonLandbridge
commented on June 16, 2024
This should be fixed in v0.12.0
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