Unable to Send Test Email,about ombi-app/ombi

Comments (29)

tidusjar commented on June 11, 2024 4

I’ll be fixing this in the next few days. Apologies I’ve been on vacation

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JeanLucPumphard commented on June 11, 2024 2

Just create the bin\debug\net6.0 folder and copy in the templates folder and it works!

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tidusjar commented on June 11, 2024 1

Ok, it was the colors throwing me off. Apologies.

What’s in your log file?

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twomoses commented on June 11, 2024 1

I just stumbled into the same thing running Ombi in Docker.

fail: Ombi.Notifications.GenericEmailProvider[0]
      Exception when attempting to send an email
      System.IO.DirectoryNotFoundException: Could not find a part of the path '/app/ombi/bin/Debug/net6.0/Templates/BasicTemplate.html'.
         at Interop.ThrowExceptionForIoErrno(ErrorInfo errorInfo, String path, Boolean isDirectory, Func`2 errorRewriter)
         at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String path, OpenFlags flags, Int32 mode)
         at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
         at System.IO.Strategies.OSFileStreamStrategy..ctor(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
         at System.IO.Strategies.FileStreamHelpers.ChooseStrategy(FileStream fileStream, String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, Int64 preallocationSize)
         at System.IO.StreamReader.ValidateArgsAndOpenPath(String path, Encoding encoding, Int32 bufferSize)
         at System.IO.File.InternalReadAllText(String path, Encoding encoding)
         at System.IO.File.ReadAllText(String path)
         at Ombi.Notifications.Templates.EmailBasicTemplate.LoadTemplate(String subject, String body, String imgsrc, String logo, String url) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications.Templates/EmailBasicTemplate.cs:line 36
         at Ombi.Notifications.GenericEmailProvider.SendAdHoc(NotificationMessage model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/GenericEmailProvider.cs:line 40
warn: Ombi.Controllers.V1.External.TesterController[0]
      Exception when testing Email Notifications
      System.IO.DirectoryNotFoundException: Could not find a part of the path '/app/ombi/bin/Debug/net6.0/Templates/BasicTemplate.html'.
         at Interop.ThrowExceptionForIoErrno(ErrorInfo errorInfo, String path, Boolean isDirectory, Func`2 errorRewriter)
         at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String path, OpenFlags flags, Int32 mode)
         at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
         at System.IO.Strategies.OSFileStreamStrategy..ctor(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
         at System.IO.Strategies.FileStreamHelpers.ChooseStrategy(FileStream fileStream, String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, Int64 preallocationSize)
         at System.IO.StreamReader.ValidateArgsAndOpenPath(String path, Encoding encoding, Int32 bufferSize)
         at System.IO.File.InternalReadAllText(String path, Encoding encoding)
         at System.IO.File.ReadAllText(String path)
         at Ombi.Notifications.Templates.EmailBasicTemplate.LoadTemplate(String subject, String body, String imgsrc, String logo, String url) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications.Templates/EmailBasicTemplate.cs:line 36
         at Ombi.Notifications.GenericEmailProvider.SendAdHoc(NotificationMessage model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/GenericEmailProvider.cs:line 40
         at Ombi.Controllers.V1.External.TesterController.Email(EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi/Controllers/V1/External/TesterController.cs:line 300

It appears to be looking for /app/ombi/bin/Debug/net6.0/Templates/BasicTemplate.html' but the file is in /app/ombi/Templates/BasicTemplate.html'

Obligatory server version/info:

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octomobiki commented on June 11, 2024 1

i downgraded back to stable/release and mail started to work again.

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octomobiki commented on June 11, 2024 1

yep that's the one. i didn't remember it offhand and didn't want to make up a number on the spot.

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burnbrigther commented on June 11, 2024 1

Did the same. I could go through the process of hacking this to make it work, but that's not the right way to go about things. I'll just wait to continue testing.

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ExtremeFiretop commented on June 11, 2024 1

Just create the bin\debug\net6.0 folder and copy in the templates folder and it works!

That's nice to know!
I'll still wait until an update properly resolves it though.
Shouldn't be too hard or complicated to include the missing folder in the package, or have the script create the folder if missing.

Any manual intervention is appreciated, but not a real final solution.
(Unless there's technical reason why it can't be done, and in which it should be documented in the Wiki!)

Thanks for the workaround though!
For now I stick to v4.43.5

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hergonoway commented on June 11, 2024 1

Just create the bin\debug\net6.0 folder and copy in the templates folder and it works!

This workaround fixes the email issue on my 4.43.14 (docker)

Altering the container is meh meh but I hope that the next build will include a fix.

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Starstrike commented on June 11, 2024 1

Correction, after looking into it more, it should finally be fixed in 4.43.16.

Sorry bout that lol.

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tidusjar commented on June 11, 2024

There’s no way you are using the latest develop version with that screenshot. That’s a really old version

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ExtremeFiretop commented on June 11, 2024

There’s no way you are using the latest develop version with that screenshot. That’s a really old version

Literally updated tonight before I made this and Ombi specifically says so

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ExtremeFiretop commented on June 11, 2024

There’s no way you are using the latest develop version with that screenshot. That’s a really old version

Let me know if you need anything else:

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ExtremeFiretop commented on June 11, 2024

@tidusjar

Just re-downloaded the latest from: https://github.com/Ombi-app/Ombi/releases/tag/v4.43.14
Extracted the contents to my Ombi folder overwriting whatever was there, version still reports 4.43.14 and the test page looks identical.

Problem continues.

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ExtremeFiretop commented on June 11, 2024

Removed my Custom CSS and the test page looks the same except for the colors?
Not sure why you say this version is clearly old? What is missing? Ombi is reporting latest dev.

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ExtremeFiretop commented on June 11, 2024

Ok, it was the colors throwing me off. Apologies.

What’s in your log file?

@tidusjar I had provided the log output when hitting the test email function, but here below is the output for trying to send a mass email:

2024-03-06 15:10:00.015 -05:00 [ERR] An error occurred using the connection to database 'Ombi' on server '127.0.0.1'.
2024-03-06 18:30:03.847 -05:00 [ERR] Failed to notify for notification: {"NotificationName":"EmailNotification","$type":"EmailNotification"}
System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Ombi\bin\Debug\net6.0\Templates\BasicTemplate.html'.
   at Microsoft.Win32.SafeHandles.SafeFileHandle.CreateFile(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options)
   at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.OSFileStreamStrategy..ctor(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.FileStreamHelpers.ChooseStrategy(FileStream fileStream, String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, Int64 preallocationSize)
   at System.IO.StreamReader.ValidateArgsAndOpenPath(String path, Encoding encoding, Int32 bufferSize)
   at System.IO.File.InternalReadAllText(String path, Encoding encoding)
   at System.IO.File.ReadAllText(String path)
   at Ombi.Notifications.Templates.EmailBasicTemplate.LoadTemplate(String subject, String body, String imgsrc, String logo, String url) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications.Templates/EmailBasicTemplate.cs:line 36
   at Ombi.Notifications.Agents.EmailNotification.LoadTemplate(NotificationType type, NotificationOptions model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/Agents/EmailNotification.cs:line 67
   at Ombi.Notifications.Agents.EmailNotification.PartiallyAvailable(NotificationOptions model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/Agents/EmailNotification.cs:line 207
   at Ombi.Notifications.BaseNotification`1.NotifyAsync(NotificationOptions model, Settings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/BaseNotification.cs:line 122
   at Ombi.Notifications.BaseNotification`1.NotifyAsync(NotificationOptions model) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/BaseNotification.cs:line 62
   at Ombi.Notifications.NotificationService.NotifyAsync(INotification notification, NotificationOptions model) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/NotificationService.cs:line 49
2024-03-06 19:00:07.785 -05:00 [ERR] Failed to notify for notification: {"NotificationName":"EmailNotification","$type":"EmailNotification"}
System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Ombi\bin\Debug\net6.0\Templates\BasicTemplate.html'.
   at Microsoft.Win32.SafeHandles.SafeFileHandle.CreateFile(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options)
   at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.OSFileStreamStrategy..ctor(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.FileStreamHelpers.ChooseStrategy(FileStream fileStream, String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, Int64 preallocationSize)
   at System.IO.StreamReader.ValidateArgsAndOpenPath(String path, Encoding encoding, Int32 bufferSize)
   at System.IO.File.InternalReadAllText(String path, Encoding encoding)
   at System.IO.File.ReadAllText(String path)
   at Ombi.Notifications.Templates.EmailBasicTemplate.LoadTemplate(String subject, String body, String imgsrc, String logo, String url) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications.Templates/EmailBasicTemplate.cs:line 36
   at Ombi.Notifications.Agents.EmailNotification.LoadTemplate(NotificationType type, NotificationOptions model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/Agents/EmailNotification.cs:line 67
   at Ombi.Notifications.Agents.EmailNotification.PartiallyAvailable(NotificationOptions model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/Agents/EmailNotification.cs:line 207
   at Ombi.Notifications.BaseNotification`1.NotifyAsync(NotificationOptions model, Settings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/BaseNotification.cs:line 122
   at Ombi.Notifications.BaseNotification`1.NotifyAsync(NotificationOptions model) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/BaseNotification.cs:line 62
   at Ombi.Notifications.NotificationService.NotifyAsync(INotification notification, NotificationOptions model) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/NotificationService.cs:line 49
2024-03-06 21:45:34.212 -05:00 [ERR] Exception when attempting to send an email
System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Ombi\bin\Debug\net6.0\Templates\BasicTemplate.html'.
   at Microsoft.Win32.SafeHandles.SafeFileHandle.CreateFile(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options)
   at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.OSFileStreamStrategy..ctor(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.FileStreamHelpers.ChooseStrategy(FileStream fileStream, String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, Int64 preallocationSize)
   at System.IO.StreamReader.ValidateArgsAndOpenPath(String path, Encoding encoding, Int32 bufferSize)
   at System.IO.File.InternalReadAllText(String path, Encoding encoding)
   at System.IO.File.ReadAllText(String path)
   at Ombi.Notifications.Templates.EmailBasicTemplate.LoadTemplate(String subject, String body, String imgsrc, String logo, String url) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications.Templates/EmailBasicTemplate.cs:line 36
   at Ombi.Notifications.GenericEmailProvider.SendAdHoc(NotificationMessage model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/GenericEmailProvider.cs:line 40
2024-03-06 21:45:34.218 -05:00 [ERR] Something bad happened, ErrorMiddleware caught this
System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Ombi\bin\Debug\net6.0\Templates\BasicTemplate.html'.
   at Microsoft.Win32.SafeHandles.SafeFileHandle.CreateFile(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options)
   at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.OSFileStreamStrategy..ctor(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.FileStreamHelpers.ChooseStrategy(FileStream fileStream, String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, Int64 preallocationSize)
   at System.IO.StreamReader.ValidateArgsAndOpenPath(String path, Encoding encoding, Int32 bufferSize)
   at System.IO.File.InternalReadAllText(String path, Encoding encoding)
   at System.IO.File.ReadAllText(String path)
   at Ombi.Notifications.Templates.EmailBasicTemplate.LoadTemplate(String subject, String body, String imgsrc, String logo, String url) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications.Templates/EmailBasicTemplate.cs:line 36
   at Ombi.Notifications.GenericEmailProvider.SendAdHoc(NotificationMessage model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/GenericEmailProvider.cs:line 40
   at Ombi.Core.Senders.MassEmailSender.SendMassEmail(MassEmailModel model) in /home/runner/work/Ombi/Ombi/src/Ombi.Core/Senders/MassEmailSender.cs:line 78
   at Ombi.Controllers.V1.NotificationsController.SendMassEmail(MassEmailModel model) in /home/runner/work/Ombi/Ombi/src/Ombi/Controllers/V1/NotificationsController.cs:line 52
   at lambda_method18927(Closure , Object )
   at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.AwaitableObjectResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger)
   at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
   at Microsoft.AspNetCore.Authorization.Policy.AuthorizationMiddlewareResultHandler.HandleAsync(RequestDelegate next, HttpContext context, AuthorizationPolicy policy, PolicyAuthorizationResult authorizeResult)
   at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
   at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
   at Ombi.ApiKeyMiddlewear.Invoke(HttpContext context) in /home/runner/work/Ombi/Ombi/src/Ombi/Middleware/ApiKeyMiddlewear.cs:line 58
   at Ombi.ErrorHandlingMiddleware.Invoke(HttpContext context) in /home/runner/work/Ombi/Ombi/src/Ombi/Middleware/ErrorHandlingMiddlewear.cs:line 30
2024-03-06 21:48:01.964 -05:00 [ERR] Exception when attempting to send an email
System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Ombi\bin\Debug\net6.0\Templates\BasicTemplate.html'.
   at Microsoft.Win32.SafeHandles.SafeFileHandle.CreateFile(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options)
   at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.OSFileStreamStrategy..ctor(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.FileStreamHelpers.ChooseStrategy(FileStream fileStream, String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, Int64 preallocationSize)
   at System.IO.StreamReader.ValidateArgsAndOpenPath(String path, Encoding encoding, Int32 bufferSize)
   at System.IO.File.InternalReadAllText(String path, Encoding encoding)
   at System.IO.File.ReadAllText(String path)
   at Ombi.Notifications.Templates.EmailBasicTemplate.LoadTemplate(String subject, String body, String imgsrc, String logo, String url) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications.Templates/EmailBasicTemplate.cs:line 36
   at Ombi.Notifications.GenericEmailProvider.SendAdHoc(NotificationMessage model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/GenericEmailProvider.cs:line 40
2024-03-06 21:48:01.964 -05:00 [WRN] Exception when testing Email Notifications
System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Ombi\bin\Debug\net6.0\Templates\BasicTemplate.html'.
   at Microsoft.Win32.SafeHandles.SafeFileHandle.CreateFile(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options)
   at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.OSFileStreamStrategy..ctor(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.FileStreamHelpers.ChooseStrategy(FileStream fileStream, String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, Int64 preallocationSize)
   at System.IO.StreamReader.ValidateArgsAndOpenPath(String path, Encoding encoding, Int32 bufferSize)
   at System.IO.File.InternalReadAllText(String path, Encoding encoding)
   at System.IO.File.ReadAllText(String path)
   at Ombi.Notifications.Templates.EmailBasicTemplate.LoadTemplate(String subject, String body, String imgsrc, String logo, String url) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications.Templates/EmailBasicTemplate.cs:line 36
   at Ombi.Notifications.GenericEmailProvider.SendAdHoc(NotificationMessage model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/GenericEmailProvider.cs:line 40
   at Ombi.Controllers.V1.External.TesterController.Email(EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi/Controllers/V1/External/TesterController.cs:line 300
2024-03-06 21:48:12.182 -05:00 [ERR] Exception when attempting to send an email
System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Ombi\bin\Debug\net6.0\Templates\BasicTemplate.html'.
   at Microsoft.Win32.SafeHandles.SafeFileHandle.CreateFile(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options)
   at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.OSFileStreamStrategy..ctor(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.FileStreamHelpers.ChooseStrategy(FileStream fileStream, String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, Int64 preallocationSize)
   at System.IO.StreamReader.ValidateArgsAndOpenPath(String path, Encoding encoding, Int32 bufferSize)
   at System.IO.File.InternalReadAllText(String path, Encoding encoding)
   at System.IO.File.ReadAllText(String path)
   at Ombi.Notifications.Templates.EmailBasicTemplate.LoadTemplate(String subject, String body, String imgsrc, String logo, String url) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications.Templates/EmailBasicTemplate.cs:line 36
   at Ombi.Notifications.GenericEmailProvider.SendAdHoc(NotificationMessage model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/GenericEmailProvider.cs:line 40
2024-03-06 21:48:12.183 -05:00 [WRN] Exception when testing Email Notifications
System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Ombi\bin\Debug\net6.0\Templates\BasicTemplate.html'.
   at Microsoft.Win32.SafeHandles.SafeFileHandle.CreateFile(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options)
   at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.OSFileStreamStrategy..ctor(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.FileStreamHelpers.ChooseStrategy(FileStream fileStream, String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, Int64 preallocationSize)
   at System.IO.StreamReader.ValidateArgsAndOpenPath(String path, Encoding encoding, Int32 bufferSize)
   at System.IO.File.InternalReadAllText(String path, Encoding encoding)
   at System.IO.File.ReadAllText(String path)
   at Ombi.Notifications.Templates.EmailBasicTemplate.LoadTemplate(String subject, String body, String imgsrc, String logo, String url) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications.Templates/EmailBasicTemplate.cs:line 36
   at Ombi.Notifications.GenericEmailProvider.SendAdHoc(NotificationMessage model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/GenericEmailProvider.cs:line 40
   at Ombi.Controllers.V1.External.TesterController.Email(EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi/Controllers/V1/External/TesterController.cs:line 300

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ExtremeFiretop commented on June 11, 2024

Thanks for confirming @twomoses that it isn't only me :)

Did you try downgrading at all? I was about to try later today to see if it makes a difference.

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ExtremeFiretop commented on June 11, 2024

i downgraded back to stable/release and mail started to work again.

As in you downgraded back to version https://github.com/Ombi-app/Ombi/releases/tag/v4.43.5 ?
Just want to validate the version we know works.

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ExtremeFiretop commented on June 11, 2024

yep that's the one. i didn't remember it offhand and didn't want to make up a number on the spot.

Confirmed. Downgrading to v4.43.5 has resolved my issue as well (with the same settings as in the screenshots above)
I will simple disable the Powershell Auto-update script for Ombi until this issue is solved :)

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burnbrigther commented on June 11, 2024

Confirmed I have this issue as well. Should we stop testing with latest beta?

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ExtremeFiretop commented on June 11, 2024

Confirmed I have this issue as well. Should we stop testing with latest beta?

I rolled back as mentioned above, and I'm waiting for @tidusjar to close this issue before I update again.

Email notifications is important for the mass emails from the server owner, and also for the newsletter and approved/downloaded content and is an expected normal standard that people notice right away unfortunately when it stops working.

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ExtremeFiretop commented on June 11, 2024

I’ll be fixing this in the next few days. Apologies I’ve been on vacation

No rush, we can survive while you vacation, we have a workaround (downgrading).
Enjoy the vacation, as mentioned above I'll simply hold off on updating until we are ready to close the issue :)

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amradiar commented on June 11, 2024

I downgraded to 4.43.11 since I remembered that emails were working then as well. Confirmed, working.

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alfuraiji commented on June 11, 2024

Same issue here with .5 / .11 / . 14

2024-03-27 04:37:28.506 +03:00 [WRN] Exception when testing Email Notifications
System.IO.DirectoryNotFoundException: Could not find a part of the path '/app/ombi/bin/Debug/net6.0/Templates/BasicTemplate.html'.
   at Interop.ThrowExceptionForIoErrno(ErrorInfo errorInfo, String path, Boolean isDirectory, Func`2 errorRewriter)
   at Interop.CheckIo(Error error, String path, Boolean isDirectory, Func`2 errorRewriter)
   at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String path, OpenFlags flags, Int32 mode)
   at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.OSFileStreamStrategy..ctor(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.FileStreamHelpers.ChooseStrategy(FileStream fileStream, String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, Int64 preallocationSize)
   at System.IO.StreamReader.ValidateArgsAndOpenPath(String path, Encoding encoding, Int32 bufferSize)
   at System.IO.File.InternalReadAllText(String path, Encoding encoding)
   at System.IO.File.ReadAllText(String path)
   at Ombi.Notifications.Templates.EmailBasicTemplate.LoadTemplate(String subject, String body, String imgsrc, String logo, String url) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications.Templates/EmailBasicTemplate.cs:line 36
   at Ombi.Notifications.GenericEmailProvider.SendAdHoc(NotificationMessage model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/GenericEmailProvider.cs:line 40
   at Ombi.Controllers.V1.External.TesterController.Email(EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi/Controllers/V1/External/TesterController.cs:line 300

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Starstrike commented on June 11, 2024

This issue should be fixed on 4.43.15.

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ExtremeFiretop commented on June 11, 2024

This issue should be fixed on 4.43.15.

Will attempt updating to 4.43.15 and advise :)

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ExtremeFiretop commented on June 11, 2024

This issue should be fixed on 4.43.15.

Update as seen below:

Cleared out the logs and restarted the service. Attempted to send a test email and the logs populated:

2024-03-30 13:02:38.838 -04:00 [ERR] Exception when attempting to send an email
System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Ombi\bin\Debug\net6.0\Templates\BasicTemplate.html'.
   at Microsoft.Win32.SafeHandles.SafeFileHandle.CreateFile(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options)
   at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.OSFileStreamStrategy..ctor(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.FileStreamHelpers.ChooseStrategyCore(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.FileStreamHelpers.ChooseStrategy(FileStream fileStream, String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, Int64 preallocationSize)
   at System.IO.StreamReader.ValidateArgsAndOpenPath(String path, Encoding encoding, Int32 bufferSize)
   at System.IO.File.InternalReadAllText(String path, Encoding encoding)
   at System.IO.File.ReadAllText(String path)
   at Ombi.Notifications.Templates.EmailBasicTemplate.LoadTemplate(String subject, String body, String imgsrc, String logo, String url) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications.Templates/EmailBasicTemplate.cs:line 36
   at Ombi.Notifications.GenericEmailProvider.SendAdHoc(NotificationMessage model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/GenericEmailProvider.cs:line 40
2024-03-30 13:02:38.841 -04:00 [WRN] Exception when testing Email Notifications
System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Ombi\bin\Debug\net6.0\Templates\BasicTemplate.html'.
   at Microsoft.Win32.SafeHandles.SafeFileHandle.CreateFile(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options)
   at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.OSFileStreamStrategy..ctor(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.FileStreamHelpers.ChooseStrategyCore(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.Strategies.FileStreamHelpers.ChooseStrategy(FileStream fileStream, String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, Int64 preallocationSize)
   at System.IO.StreamReader.ValidateArgsAndOpenPath(String path, Encoding encoding, Int32 bufferSize)
   at System.IO.File.InternalReadAllText(String path, Encoding encoding)
   at System.IO.File.ReadAllText(String path)
   at Ombi.Notifications.Templates.EmailBasicTemplate.LoadTemplate(String subject, String body, String imgsrc, String logo, String url) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications.Templates/EmailBasicTemplate.cs:line 36
   at Ombi.Notifications.GenericEmailProvider.SendAdHoc(NotificationMessage model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/GenericEmailProvider.cs:line 40
   at Ombi.Controllers.V1.External.TesterController.Email(EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi/Controllers/V1/External/TesterController.cs:line 300

Anything I'm missing?
Downgraded back to v4.43.5 which has again resolved the issues.

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ExtremeFiretop commented on June 11, 2024

Just create the bin\debug\net6.0 folder and copy in the templates folder and it works!

This workaround fixes the email issue on my 4.43.14 (docker)

Altering the container is meh meh but I hope that the next build will include a fix.

In my eyes you did a valuable test by replicating the results. So thank you!

After my tests to update to the latest and confirmed the issue still, I went out and won't be back until tonight. Much appreciated!

I also hope the next build includes a final resolution

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ExtremeFiretop commented on June 11, 2024

Correction, after looking into it more, it should finally be fixed in 4.43.16.

Sorry bout that lol.

Confirmed it's fixed in the latest release. This issue can be closed.
Thanks to those involved for helping get this important functionality working again for server owners.

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Unable to Send Test Email about ombi HOT 29 CLOSED

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