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Comments (5)

tidusjar avatar tidusjar commented on June 11, 2024

We can’t authorize with Plex. Check your Plex settings as something is not right

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cpizzle1983 avatar cpizzle1983 commented on June 11, 2024

Uploading the Plex settings snip.
It shows that Ombi was able to successfully connect.
I would have imagined that if there was an issue with connecting with Plex, Ombi would have had an issue syncing movies/series?

Please let me know what else I can check to help you further debug this issue.
Regards.

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tidusjar avatar tidusjar commented on June 11, 2024

And is there a problem syncing?
Because that's why the importer is failing

StatusCode: Unauthorized, Reason: Unauthorized, RequestUri: https://plex.tv/api/users/

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cpizzle1983 avatar cpizzle1983 commented on June 11, 2024

No, syncing is working fine. Which is what i was eluding to.
All communications with the Plex server is working as expected, it is just user import that is facing issues.

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cpizzle1983 avatar cpizzle1983 commented on June 11, 2024

Just an update on this issue.
I deleted my Plex server config from Ombi and re-added it back into Ombi and the user import worked just fine.

Closing the issue

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