Comments (7)
Will add that the only way to keep said users from being added to the users lists is to include them in the "Plex Users excluded from Import" field on the user settings page. This works, which is great; however, I'm assuming I shouldn't have to do this...
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Ombi grabs the list straight from the Plex API for your server. So I can only assume Plex is still reporting those users.
Are you happy to run a few API calls to see what’s going on?
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Any further updates to this? I'm seeing the same results on 4.43.14. I'll add the users to the exclude list for now.
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You need to check if your user is in the list returned from this API call (You can just put the URL in the browser)
https://plex.tv/api/users?X-Plex-Token=AUTH_TOKEN
Replace AUTH_TOKEN
with the Plex auth token you find in the Plex settings in Ombi.
That will give you a XML list of users so search for the users. If the user is present in that list that is coming from Plex.tv then Ombi will import that user.
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Appreciate the help diagnosing. Seems it's a Plex issue. I'll continue using Ombi's exclude from import feature. Thanks for everything Jamie!
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