Missed Top Talker about ntopng HOT 20 CLOSED

@paoloB132 could you please provide you configuration? Unfortunately we are still not managing to reproduce the issue.

from ntopng.

Hi Arianna,

thanks to reply so fast !

Here some cons:

[root@ntop ntopng-2.0]# uname -a
Linux ntop.rfx.local 2.6.32-504.16.2.el6.x86_64 #1 SMP Wed Apr 22 06:48:29 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

ntopng Community v.2.0.150601

[root@ntop ntopng-2.0]# more /etc/ntopng/ntopng.conf
-G=/var/tmp/ntopng.pid
-m="192.168.0.0/16, 150.178.3.0/24, 150.178.32.0/24, 150.178.33.0/24, 150.178.34.0/24"
-i=eth1

[root@ntop ntopng-2.0]# ifconfig -a
eth0 Link encap:Ethernet HWaddr 00:17:A4:10:A8:0A
inet addr:192.168.60.21 Bcast:192.168.60.255 Mask:255.255.255.0
inet6 addr: fe80::217:a4ff:fe10:a80a/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:46053770 errors:0 dropped:0 overruns:0 frame:0
TX packets:10540526 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:57165211403 (53.2 GiB) TX bytes:6713569384 (6.2 GiB)
Interrupt:28

eth1 Link encap:Ethernet HWaddr 00:17:A4:10:A8:09
inet6 addr: fe80::217:a4ff:fe10:a809/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:872360463 errors:0 dropped:18431 overruns:0 frame:0
TX packets:6 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:658390266419 (613.1 GiB) TX bytes:492 (492.0 b)
Interrupt:29

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:123777891 errors:0 dropped:0 overruns:0 frame:0
TX packets:123777891 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:10399132293 (9.6 GiB) TX bytes:10399132293 (9.6 GiB)

NIC eth1 is connected to our HP5412 on a mirrored port.

Please take a look on attached screen shot, and let me know if you need some other information .

Regards,
Paolo.

On 01/giu/2015, at 12:12, Arianna Avanzini [email protected] wrote:

@paoloB132 could you please provide you configuration? Unfortunately we are still not managing to reproduce the issue.

—
Reply to this email directly or view it on GitHub.

Paolo Barbato

Consorzio RFX
corso Stati Uniti,4
35127 Padova - Italy
Network Administrator

phone: +39 049 8295097 fax: +39 049 8700718

from ntopng.

Arianna,

I can try to help to debug the problem of missed "Minute
Top Talkers" i last NTOPNG, can you point me to the scripts that fetch/calculate and display those information ?

Ciao,
aolo.

from ntopng.

@paoloB132 to aid in debugging the issue, could you please check the javascript console of your browser when you try to display top talkers? This could definitely give a hint if a javascript error was the issue.

from ntopng.

Hi Ariannna,

1. I’m using Google Chrome
2. Go to Historical Activity of my nic that is eth1
3. When I move curse over right panel with red traffic graph, it comes up following error:

jquery.js:9592 Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check http://xhr.spec.whatwg.org/.

that should correspond to :

// Open the socket
xhr.open( options.type, options.url, options.async, options.username, options.password );

No idea if this is related to missed “Minute Top Talker”

Looking at the lua scripts it seems that this form be managed by graph_utilty.lua and in particular the variable infoHTML that is never filled.

Ciao,
Paolo.

On 04/giu/2015, at 14:30, Arianna Avanzini [email protected] wrote:

@paoloB132 https://github.com/paoloB132 to aid in debugging the issue, could you please check the javascript console of your browser when you try to display top talkers? This could definitely give a hint if a javascript error was the issue.

—
Reply to this email directly or view it on GitHub #38 (comment).

Paolo Barbato

Consorzio RFX
corso Stati Uniti,4
35127 Padova - Italy
Network Administrator

phone: +39 049 8295097 fax: +39 049 8700718

from ntopng.

@paoloB132 I think the issue is not in the javascript warning but in the script. Could you please check if the top talkers database was correctly created in the interface folder? (e.g. /var/tmp/ntopng/0/top_talkers/top_talkers.db) Would it be for instance possible to have remote access to your machine to debug the issue?

from ntopng.

Hi Arianna,

On 04/giu/2015, at 22:03, Arianna Avanzini [email protected] wrote:

@paoloB132 https://github.com/paoloB132 I think the issue is not in the javascript warning but in the script.

agree..

Could you please check if the top talkers database was correctly created in the interface folder? (e.g. /var/tmp/ntopng/0/top_talkers/top_talkers.db)

[root@ntop ~]# ls -l /var/tmp/ntopng/0/top_talkers/top_talkers.db

Would it be for instance possible to have remote access to your machine to debug the issue?

Sure…thanks !

I need to know the remote IP address from where you plan to connect …ssh and tcp/3000.

Regards,
Paolo.

—
Reply to this email directly or view it on GitHub #38 (comment).

Paolo Barbato

Consorzio RFX
corso Stati Uniti,4
35127 Padova - Italy
Network Administrator

phone: +39 049 8295097 fax: +39 049 8700718

from ntopng.

Arianna … I need also a private email (no github thread !) where send access credential.

On 04/giu/2015, at 22:03, Arianna Avanzini [email protected] wrote:

@paoloB132 https://github.com/paoloB132 I think the issue is not in the javascript warning but in the script. Could you please check if the top talkers database was correctly created in the interface folder? (e.g. /var/tmp/ntopng/0/top_talkers/top_talkers.db) Would it be for instance possible to have remote access to your machine to debug the issue?

—
Reply to this email directly or view it on GitHub #38 (comment).

Paolo Barbato

Consorzio RFX
corso Stati Uniti,4
35127 Padova - Italy
Network Administrator

phone: +39 049 8295097 fax: +39 049 8700718

from ntopng.

@paoloB132 sorry for the delay in coming back to you. I'll access from kpn.ntop.org if that's OK. My e-mail is [email protected]. Thanks to be willing to help.

from ntopng.

Dear Arianna,

any news on this subject ?

Regards,
Paolo.

On 09/giu/2015, at 22:55, Arianna Avanzini [email protected] wrote:

@paoloB132 https://github.com/paoloB132 sorry for the delay in coming back to you. I'll access from kpn.ntop.org if that's OK. My e-mail is [email protected] mailto:[email protected]. Thanks to be willing to help.

—
Reply to this email directly or view it on GitHub #38 (comment).

Paolo Barbato

Consorzio RFX
corso Stati Uniti,4
35127 Padova - Italy
Network Administrator

phone: +39 049 8295097 fax: +39 049 8700718

from ntopng.

Hi @paoloB132, I sent out a private e-mail.

from ntopng.

…I’ve really replied to that email with requested information… do you see any email from me ?

On 16/giu/2015, at 12:28, Arianna Avanzini [email protected] wrote:

Hi @paoloB132 https://github.com/paoloB132, I sent out a private e-mail.

—
Reply to this email directly or view it on GitHub #38 (comment).

Paolo Barbato

Consorzio RFX
corso Stati Uniti,4
35127 Padova - Italy
Network Administrator

phone: +39 049 8295097 fax: +39 049 8700718

from ntopng.

@paoloB132 I mean I sent out a private e-mail now :-)

from ntopng.

Arianna ...did you be able to reproduce this issue ?

from ntopng.

@paoloB132 I have just pushed a fix for top talkers to the dev branch (9e5d3f9). It will be in tonight's nightly. After updating please also remove the top_talkers folders for each interface as there was a flaw in the format of stored JSONs. There was also a permissions issue which I fixed (folders under /var/tmp/ntopng must be writable by nobody or by the user you specify with the -U option).

from ntopng.

Hi Arianna,

download compile and install last development and really now I see top talkers showed when moving on the graph traffic window but only for initial 3/4 minutes, then they are missed again .

Regards,
Paolo.

On 23/giu/2015, at 13:05, Arianna Avanzini [email protected] wrote:

@paoloB132 https://github.com/paoloB132 I have just pushed a fix for top talkers to the dev branch (9e5d3f9 9e5d3f9). It will be in tonight's nightly. After updating please also remove the top_talkers folders for each interface as there was a flaw in the format of stored JSONs. There was also a permissions issue which I fixed (folders under /var/tmp/ntopng must be writable by nobody or by the user you specify with the -U option).

—
Reply to this email directly or view it on GitHub #38 (comment).

Paolo Barbato

Consorzio RFX
corso Stati Uniti,4
35127 Padova - Italy
Network Administrator

phone: +39 049 8295097 fax: +39 049 8700718

from ntopng.

Hi Arianna,

Any news ?

Installed v.2.0.150702

Traffic graph in Historical Activity form disappears.

When move on Traffic Windows some numbers come up on Minute Top Talkers frame, but honestly it’s not clear what they mean.

Min, Max, Average, Total Traffic always show “0”.

Regards,
Paolo.

On 24/giu/2015, at 16:46, Paolo Barbato [email protected] wrote:

Hi Arianna,

download compile and install last development and really now I see top talkers showed when moving on the graph traffic window but only for initial 3/4 minutes, then they are missed again .

Regards,
Paolo.

On 23/giu/2015, at 13:05, Arianna Avanzini [email protected] wrote:

@paoloB132 I have just pushed a fix for top talkers to the dev branch (9e5d3f9). It will be in tonight's nightly. After updating please also remove the top_talkers folders for each interface as there was a flaw in the format of stored JSONs. There was also a permissions issue which I fixed (folders under /var/tmp/ntopng must be writable by nobody or by the user you specify with the -U option).

—
Reply to this email directly or view it on GitHub.

---

Paolo Barbato

Consorzio RFX
corso Stati Uniti,4
35127 Padova - Italy
Network Administrator

phone: +39 049 8295097 fax: +39 049 8700718

Paolo Barbato

Consorzio RFX
corso Stati Uniti,4
35127 Padova - Italy
Network Administrator

phone: +39 049 8295097 fax: +39 049 8700718

from ntopng.

@paoloB132 there was again an issue with permissions of the top talkers database. I do not know if that is the cause of the troubles you're experiencing, but even if I can ssh correctly to the server I still am not able to access the web interface: do I have to access via kpn.ntop.org as well?

from ntopng.

On 03/lug/2015, at 12:44, Arianna Avanzini [email protected] wrote:

@paoloB132 https://github.com/paoloB132 there was again an issue with permissions of the top talkers database. I do not know if that is the cause of the troubles you're experiencing, but even if I can ssh correctly to the server I still am not able to access the web interface: do I have to access via kpn.ntop.org as well?

yes …actually I don't see any attempt

—
Reply to this email directly or view it on GitHub #38 (comment).

Paolo Barbato

Consorzio RFX
corso Stati Uniti,4
35127 Padova - Italy
Network Administrator

phone: +39 049 8295097 fax: +39 049 8700718

from ntopng.

@paoloB132 @ariava Hi all can we close this issue?

from ntopng.