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Comments (9)

nickvergessen avatar nickvergessen commented on July 22, 2024

hello_timeout from the signaling server sounds like the signaling server is not responding correctly anymore.
Maybe you can try restarting it.

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vidlb avatar vidlb commented on July 22, 2024

hello_timeout from the signaling server sounds like the signaling server is not responding correctly anymore. Maybe you can try restarting it.

I tried several things, completely restarting the server was the first one.
Then tried to reset the app, before I upgraded AIO.
Finally I found out I can reproduce with any user on windows but not on linux.

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ShGKme avatar ShGKme commented on July 22, 2024

Just tested on Windows with Nextcloud AIO v9.0.1 (Talk 19.0.2) - cannot reproduce, works fine as before update.

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ShGKme avatar ShGKme commented on July 22, 2024

Does it happen for any users in one browser or several? On one machine or several?

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vidlb avatar vidlb commented on July 22, 2024

All users, different machines win10 and 11, I asked them to verify windows and browser updates.
Could this be related to my nginx reverse proxy ?
I'm using settings from https://github.com/nextcloud/all-in-one/blob/main/reverse-proxy.md .
I cannot tell precisely which update triggered this, but probably one AIO app auto update since I didn't force udpate before AIO update today.
The issue appeared a week ago.

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vidlb avatar vidlb commented on July 22, 2024

I just checked nginx logs and i have a lot of errors connect() failed (111: Connection refused) while connecting to upstream, I don't understand where the problem could lie since it's was working until now.

2024/06/17 16:52:10 [error] 119988#119988: *55553 connect() failed (111: Connection refused) while connecting to upstream, client: 193.48.189.201, server: <hostname>, request: "DELETE /ocs/v2.php/apps/spreed/api/v4/room/bvvy26yn/participants/active HTTP/2.0", upstream: "http://[::1]:11000/ocs/v2.php/apps/spreed/api/v4/room/bvvy26yn/participants/active"

Does the http://[::1]:11000 means client is trying to query ipv6 ?

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vidlb avatar vidlb commented on July 22, 2024

I had localhost in the upstream nginx config, I'm trying to replace by 127.0.0.1 now

Edit : no more nginx errors, but the issue remains

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vidlb avatar vidlb commented on July 22, 2024

Here is some nginx logs grep spreed, a lot of HTTP 101, is this normal ?

<IP v4> - - [17/Jun/2024:17:03:26 +0200] "GET /standalone-signaling/spreed HTTP/1.1" 101 292 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36"
<IP v4> - - [17/Jun/2024:17:03:28 +0200] "GET /standalone-signaling/spreed HTTP/1.1" 101 292 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36"
<IP v4> - - [17/Jun/2024:17:03:29 +0200] "GET /standalone-signaling/spreed HTTP/1.1" 101 292 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36"
<IP v4> - - [17/Jun/2024:17:03:32 +0200] "GET /standalone-signaling/spreed HTTP/1.1" 101 292 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36"
172.18.0.4 - - [17/Jun/2024:17:03:32 +0200] "POST /ocs/v2.php/apps/spreed/api/v3/signaling/backend HTTP/1.1" 200 123 "-" "nextcloud-spreed-signaling/1.3.1~docker"
<IP v4> - - [17/Jun/2024:17:03:33 +0200] "GET /standalone-signaling/spreed HTTP/1.1" 101 292 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36"
<IP v4> - - [17/Jun/2024:17:03:34 +0200] "GET /ocs/v2.php/apps/spreed/api/v1/chat/bvvy26yn?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=5825&limit=100&includeLastKnown=0&markNotificationsAsRead=0 HTTP/2.0" 304 0 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:126.0) Gecko/20100101 Firefox/126.0"
<IP v4> - - [17/Jun/2024:17:03:36 +0200] "GET /standalone-signaling/spreed HTTP/1.1" 101 292 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36"
<IP v4> - - [17/Jun/2024:17:03:37 +0200] "GET /standalone-signaling/spreed HTTP/1.1" 101 292 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36"

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vidlb avatar vidlb commented on July 22, 2024

It turns out I cannot reproduce this at home with my win11 desktop.
So I'm now able to narrow this to another common config between failing machines : that damned antivirus bitdefender may have suddenly started to block UDP on its own, without notifying users, of course.

I have no other explanation, given the absence of explicit errors on the server side.
So I'm closing it for now.
Sorry about this and thanks a lot guys for quickly looking into it !

Cheers

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