Allow interaction with Nautobot in threads about nautobot-app-chatops HOT 4 CLOSED

This is going to be scoped for version 2.0.

from nautobot-app-chatops.

hey @smk4664, can you assign this to me please? thanks!

from nautobot-app-chatops.

So, the Slack documentation makes it pretty clear: slash commands are not available in threads.

We are, however, able to respond to an event by starting or replying within a thread. I had a couple of ideas for how this could potentially look (very rough screenshots).

Option 1) By mentioning the bot's name, we could parse the text after the mention to turn into a set of commands and display the results as normal. We should also be able to have the existing interactive blocks if a full command isn't sent (forgetting a device name when using get-device as an example).

Option 2) We could add a "Nautobot" button within the message shortcuts that present a modal/other interactive blocks for the user to then navigate, similar to some of the preexisting subcommands.

Both of these options add a new way of interacting with the bot and feel like a far step from the simple and clean slash command, so I wanted to pause and ask for opinions on if either of these options were a good direction to go in.

from nautobot-app-chatops.

Are both an option? As long as we keep the processing and responses the same, I like the added functionality this would provide.

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