Comments (9)
packetlifter
commented on June 27, 2024
1
- nautobot_config.py PLUGINS and PLUGINS_CONFIG
#Enable installed plugins. Add the name of each plugin to the list.
PLUGINS = ["nautobot_chatops"]
#Plugins configuration settings. These settings are used by various plugins that the user may have installed.
#Each key in the dictionary is the name of an installed plugin and its value is a dictionary of settings.
PLUGINS_CONFIG = {
'nautobot_chatops': {
'enable_slack': True,
'slack_api_token': 'xoxb-xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx',
'slack_signing_secret': '6e13fxxxxxxxxxxxxxxxxxxxxxxxxxxxx'
}
}
-
What platform/environment is this installed on (Ubuntu/RHEL/Centos/Other, Docker, nautobot-lab Docker?)
I'm using Ubuntu 20.04.2 -
What DB back end are you using? Right now only Postgres is supported, 1.5 of the ChatOps plugin due out shortly will also support MySQL.
psql (12.8 (Ubuntu 12.8-0ubuntu0.20.04.1))
I always do this restart whenever i change the nautobot_config.py
Thanks,
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matt852
commented on June 27, 2024
I'm unable to replicate this issue as described above. Are you still having this issue?
The only thing I see wrong initially with the Steps To Reproduce is that you're missing the plugin settings for PLUGIN_CONFIG. You'll want to configure at least one client using the settings listed in the documentation (Slack, Mattermost, Webex, or Microsoft Teams).
If you're still having this issue after updating those settings, please list what those are (omitting any passwords/keys/etc).
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packetlifter
commented on June 27, 2024
I'm having the same issue. I have the PLUGINS_CONFIG configured correctly.
Traceback (most recent call last):
File "/opt/nautobot/lib/python3.8/site-packages/rq/worker.py", line 1031, in perform_job
rv = job.perform()
File "/opt/nautobot/lib/python3.8/site-packages/rq/job.py", line 749, in perform
self._result = self._execute()
File "/opt/nautobot/lib/python3.8/site-packages/rq/job.py", line 772, in _execute
result = self.func(*self.args, **self.kwargs)
File "/opt/nautobot/lib/python3.8/site-packages/rq/job.py", line 225, in func
return import_attribute(self.func_name)
File "/opt/nautobot/lib/python3.8/site-packages/rq/utils.py", line 142, in import_attribute
module = importlib.import_module(module_name)
File "/usr/lib/python3.8/importlib/__init__.py", line 127, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File "<frozen importlib._bootstrap>", line 1014, in _gcd_import
File "<frozen importlib._bootstrap>", line 991, in _find_and_load
File "<frozen importlib._bootstrap>", line 961, in _find_and_load_unlocked
File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed
File "<frozen importlib._bootstrap>", line 1014, in _gcd_import
File "<frozen importlib._bootstrap>", line 991, in _find_and_load
File "<frozen importlib._bootstrap>", line 975, in _find_and_load_unlocked
File "<frozen importlib._bootstrap>", line 671, in _load_unlocked
File "<frozen importlib._bootstrap_external>", line 848, in exec_module
File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed
File "/opt/nautobot/lib/python3.8/site-packages/nautobot_chatops/workers/__init__.py", line 17, in <module>
from nautobot_chatops.models import CommandLog
File "/opt/nautobot/lib/python3.8/site-packages/nautobot_chatops/models.py", line 14, in <module>
class CommandLog(BaseModel):
File "/opt/nautobot/lib/python3.8/site-packages/django/db/models/base.py", line 113, in __new__
raise RuntimeError(
RuntimeError: Model class nautobot_chatops.models.CommandLog doesn't declare an explicit app_label and isn't in an application in INSTALLED_APPS.
I see this log on Failed jobs under background-tasks of admin UI whenever I do /nautobot from slack
nautobot = 1.1.2
nautobot-chatops = 1.4.1
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jvanderaa
commented on June 27, 2024
I tested with the original thought of having Slack disabled and executing. This currently provides a 404 response message.
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smk4664
commented on June 27, 2024
I think this might be an issue with the rq-worker not having restarted after installing. Mind restarting the nautobot-worker service, and if running Nautobot>=1.1.0 restart nautobot-rq-worker.
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jvanderaa
commented on June 27, 2024
@smk4664 I get a different error when installing Nautobot Chatops and only restart Nautobot, not the worker:
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: 12:32:33 Traceback (most recent call last):
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: File "/opt/nautobot/lib/python3.8/site-packages/rq/job.py", line 249, in _deserialize_data
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: self._func_name, self._instance, self._args, self._kwargs = self.serializer.loads(self.data)
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: File "/opt/nautobot/lib/python3.8/site-packages/nautobot_chatops/dispatchers/slack.py", line 27, in <module>
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: class SlackDispatcher(Dispatcher):
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: File "/opt/nautobot/lib/python3.8/site-packages/nautobot_chatops/dispatchers/slack.py", line 36, in SlackDispatcher
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: command_prefix = settings.PLUGINS_CONFIG["nautobot_chatops"]["slack_slash_command_prefix"]
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: KeyError: 'nautobot_chatops'
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: The above exception was the direct cause of the following exception:
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: Traceback (most recent call last):
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: File "/opt/nautobot/lib/python3.8/site-packages/rq/worker.py", line 1026, in perform_job
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: self.prepare_job_execution(job)
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: File "/opt/nautobot/lib/python3.8/site-packages/rq/worker.py", line 911, in prepare_job_execution
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: self.procline(msg.format(job.func_name, job.origin, time.time()))
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: File "/opt/nautobot/lib/python3.8/site-packages/rq/job.py", line 284, in func_name
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: self._deserialize_data()
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: File "/opt/nautobot/lib/python3.8/site-packages/rq/job.py", line 252, in _deserialize_data
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: raise DeserializationError() from e
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: rq.exceptions.DeserializationError
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: Traceback (most recent call last):
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: File "/opt/nautobot/lib/python3.8/site-packages/rq/job.py", line 249, in _deserialize_data
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: self._func_name, self._instance, self._args, self._kwargs = self.serializer.loads(self.data)
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: File "/opt/nautobot/lib/python3.8/site-packages/nautobot_chatops/dispatchers/slack.py", line 27, in <module>
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: class SlackDispatcher(Dispatcher):
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: File "/opt/nautobot/lib/python3.8/site-packages/nautobot_chatops/dispatchers/slack.py", line 36, in SlackDispatcher
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: command_prefix = settings.PLUGINS_CONFIG["nautobot_chatops"]["slack_slash_command_prefix"]
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: KeyError: 'nautobot_chatops'
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: The above exception was the direct cause of the following exception:
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: Traceback (most recent call last):
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: File "/opt/nautobot/lib/python3.8/site-packages/rq/worker.py", line 1026, in perform_job
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: self.prepare_job_execution(job)
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: File "/opt/nautobot/lib/python3.8/site-packages/rq/worker.py", line 911, in prepare_job_execution
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: self.procline(msg.format(job.func_name, job.origin, time.time()))
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: File "/opt/nautobot/lib/python3.8/site-packages/rq/job.py", line 284, in func_name
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: self._deserialize_data()
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: File "/opt/nautobot/lib/python3.8/site-packages/rq/job.py", line 252, in _deserialize_data
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: raise DeserializationError() from e
Aug 16 17:32:33 nautobot-dev01 nautobot-server[15508]: rq.exceptions.DeserializationError
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jvanderaa
commented on June 27, 2024
Attempted to recreate this with restarting just the worker. This gives a 301 error.
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jvanderaa
commented on June 27, 2024
@packetlifter can you provide:
- nautobot_config.py
PLUGINSandPLUGINS_CONFIG - What platform/environment is this installed on (Ubuntu/RHEL/Centos/Other, Docker, nautobot-lab Docker?)
- What DB back end are you using? Right now only Postgres is supported, 1.5 of the ChatOps plugin due out shortly will also support MySQL.
Also, please attempt to execute systemctl restart nautobot nautobot-worker
Thanks,
Josh
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jvanderaa
commented on June 27, 2024
Just to confirm as well, nautobot-server post_upgrade was run as well?
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