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whimboo avatar whimboo commented on June 2, 2024

There is a GFX critical error which caused Firefox to abort during startup:

Crash Annotation GraphicsCriticalError: |[0][GFX1]: Unknown image format 0

Do you have a chance to extract the crash report from that machine when following the steps as described in this document?

https://firefox-source-docs.mozilla.org/testing/geckodriver/CrashReports.html

Is the same happening when you are not passing in a custom profile?

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livzz avatar livzz commented on June 2, 2024

I followed the steps as described in the document, but I am unable to extract the crash report. Can you suggest me any other alternative to extract the crash report.

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whimboo avatar whimboo commented on June 2, 2024

Right now I don't have another solution, sorry. But I filed https://bugzilla.mozilla.org/show_bug.cgi?id=1875773 so that we can get the crash reporter enabled for investigation scenarios only.

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livzz avatar livzz commented on June 2, 2024

That's really great, I am open for suggestion.

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whimboo avatar whimboo commented on June 2, 2024

@livzz we now have the new feature in a geckodriver nightly build. And maybe you could have a try to see if it helps to retrieve the crash report?

You can download the 64bit nightly build for Linux from Treeherder. When opening the link please check the lower pane which lists the geckodriver.tar.gz binary. Download and extract this file and you can then use geckodriver with the --enable-crashreporter command line argument. For more details especially around sharing the crash information check again our documentation.

Thanks!

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livzz avatar livzz commented on June 2, 2024

Hey @whimboo as I am running it on s390x arch, it would require a rebuild. If you can point me to the source such that I can build it.

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whimboo avatar whimboo commented on June 2, 2024

Is that a 64bit? If yes please check my link again. there is another Aarch64 build listed which you could just grab. Did that help?

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livzz avatar livzz commented on June 2, 2024

yes @whimboo this is 64bit system, I have already posted the system details above. I have tried with both x64 and Aarch64 build but it didn't work. It throws an error saying OSError: [Errno 8] Exec format error: If you can provide me the source code as such release, which I can build it for s390x architecture system.

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whimboo avatar whimboo commented on June 2, 2024

@livzz interesting. Not sure why this doesn't work then. Which geckodriver binary are you usually downloading or does it come with the system?

To build yourself I would suggest the following steps:

  1. Clone this repository and checkout the https://github.com/mozilla/geckodriver/tree/release branch
  2. Download the raw diff from https://phabricator.services.mozilla.com/D200140 (3rd item in the top-right box)
  3. Apply the patch probably with using the -p3 argument of the patch command
  4. Install the Rust compiler and run cargo build.

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whimboo avatar whimboo commented on June 2, 2024

Due to a missing reply from the reporter I'm going to close this issue as incomplete for now. I'm happy to reopen in case the requested information is provided.

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