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Comments (14)

makedir avatar makedir commented on September 23, 2024 2

Of course. This issue exists since ages.

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misaka00251 avatar misaka00251 commented on September 23, 2024 1

I'm having the same issue, Using latest moonlight & sunshine version.

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cgutman avatar cgutman commented on September 23, 2024

Have you adjusted the Ping Timeout value on the Network tab of Sunshine from the default value of 10000?

Does the error still persist if you fully exit Moonlight, wait 10 seconds, then open Moonlight and try to connect again?

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makedir avatar makedir commented on September 23, 2024

@cgutman Nope. Nothing changed. The issue happens all the time now and is super annoying. It happens randomly. Just happened again.

Started host via WOL. Wanted to connect with Moonlight 5.01, get error in Moonlight claiming I should check my firewall port, then doing another connect claiming another error, got the above error. Then it is bugged out and cant close the stream anymore in Moonlight. Waiting doesnt fix this.

image

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makedir avatar makedir commented on September 23, 2024

And again just happened with Moonlight 6.0.0

image

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cgutman avatar cgutman commented on September 23, 2024

Screenshots of the error dialog aren't enough for detailed troubleshooting. Please attach the logs from both Moonlight (located in the Temp folder) and Sunshine (configured for Debug-level verbosity) after experiencing the issue.

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makedir avatar makedir commented on September 23, 2024

Issue still not fixed in 6.0.1

image

Please put a button into Moonlight to open the folder where the log is, it is annoying to google where it is.

There is zero information in the Moonlight log for this.

  1. connect issue often with firewall / port message
  2. closing with ctrl alt shit q in Moonlight causing Sunshine to bug out and it wont close connection

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dcuellar avatar dcuellar commented on September 23, 2024

Same here. It's weird. I have other applications and the issue doesn't happen with those. Actually, it does happen when I exit using the hotkey combination. If I exit the app (let's say BigBox) then the stream ends normally. Since the desktop isn't executing an app the only way to quit it would be if I use the hotkey combination.

Hope that makes sense.

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dcuellar avatar dcuellar commented on September 23, 2024

Ok. For those of you who are experiencing this issue... quick question for ya.

Are you using Sunshine or GFE?

Sunshine:
Did you by chance change the image to the desktop application in sunshine? I found that if you changed the path to a different image, in other words... have anything other than "desktop.png" in this field then this error occurs. I reverted to "desktop.png" and it started to work no problem. The solution to getting a different image would be to replace the existing file with another and be sure to name it "desktop.png".

GFE:
In Gameforce the desktop app has to have an application path to the mstsc.exe file. Usually found in C:\Windows\System32\mstsc.exe. I'm not using GFE but this is what I read around as a solution to this issue for those folks.

Let me know how it goes.

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makedir avatar makedir commented on September 23, 2024

Sunshine of course. What you mean with desktop application and image? No I did not change any images, but I changed settings to desktop so it would execute things, maybe that also causes the issue. Sunshine also randomly seems to still be running and the pause icon is in the systray even I closed the connection in Moonlight.

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dcuellar avatar dcuellar commented on September 23, 2024

When I looked at the documentation for sunshine it says that in order to create a desktop application you have to fill in two things. Name it “Desktop” and put “desktop.png” for the image. It doesn’t specifically say you HAVE to leave all other cells blank but it does say to leave them blank.

Try removing it all except those two fields. See if that works.

You could also try adding a command to a program and then just minimize it until you are ready to exit. Some people mentioned using cmd as the program.

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makedir avatar makedir commented on September 23, 2024

Again. I have not changed anything on that matter or added any applications, as you see on the above screenshots, it is the default Desktop with no image at all.

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dcuellar avatar dcuellar commented on September 23, 2024

What did you mean by…
“but I changed settings to desktop so it would execute things, maybe that also causes the issue.”

My response was because I thought you meant that you added something else to this application on another field.

If you didn’t…and all you have are the Name and image fields filled in then I do not know what else to recommend other than what I recommended about using an app in the command field like cmd.

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dcuellar avatar dcuellar commented on September 23, 2024

Also, let me make this clear in case it isn’t already evident. I’m not responsible for any of these apps. I am just a random person who had the same issue and is trying to help because I was able to solve it on my end.

I hope you figure it out.

from moonlight-qt.

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