Mollie module stopped working about prestashop HOT 4 CLOSED

Hi there @Frankyet,

We will check what could be the issue and get back to you as soon as possible.

Best regards,
Invertus Support team.

from prestashop.

Hi @Frankyet,

We were not able to recreate the issue in our demo environment, everything seems to be working fine.
Can you share the back office and FTP credentials with us? Please send that to your email at [email protected].

Waiting for your information!

Best regards,
Invertus Support team.

from prestashop.

Hello justelis22

At the moment it is working again, sinds monday afternoon, so it should be a issue at Mollie it self.

I have lately random issues with Mollie, and I know it only if a customer is complaining that he is not able to pay via ideal or Banontact.

And if I test it it is working and at the costumer it is not working, I loose a lot of orders this way, I am switched over to Pay.nl and mine orders are rising.

Now I am planing to swich over to Buckaroo I am testing it.

Best regards,

Frankyet

from prestashop.

Hi @Frankyet,

Thanks for clarifying, yes, most likely the issue was with the Mollie system itself and not PrestaShop in that case. Glad to hear that it is working now!

Are those issues that you are facing can be recreated? As we haven't received any similar complaints it is difficult to identify the root cause.
We would love to keep you as our customer!

Best regards,
Invertus Support team.

from prestashop.