Application Offline for Maintenance about teamchatviz HOT 10 CLOSED

Hi @marklochrie50265 ,

where do you host your instance? and which Slack application do you use?

Best regards,
Alex

from teamchatviz.

Heroku and do you mean which app id does our app use?
https://mis.herokuapp.com/

from teamchatviz.

Hi, are you sure you don't have this turned on?

I am trying out a new instance on Heroku now and I will let you know if I spot a problem!

from teamchatviz.

@marklochrie50265 I have just started a new instance and it seems it works fine for me. Do you have a lot of messages in your team? currently, Heroku deployment runs the app in a single node process and it will be blocked during the import of data. Maybe it is related somehow.

If you have a lot of data I would recommend to run it on a server in a cluster mode with pm2. We will try to add cluster support to Heroku deployments in the future.

from teamchatviz.

@OrKoN Thanks for the clarification maintenance mode is off so must be the latter. I didnt think we had a lot of messages but I guess we must. Basically it goes to the authorisation screen I click authorise and thats when i get the issue.

from teamchatviz.

@marklochrie50265 could you grab the app logs from Heroku so I could take a look? maybe there is some bug

from teamchatviz.

2016-07-22T09:43:59.738179+00:00 heroku[router]: at=info method=GET path="/api/user" host=misviz.herokuapp.com request_id=cc6937c0-1b65-4ab9-814f-f9ed2fdbf9e1 fwd="2.125.84.131" dyno=web.1 connect=0ms service=9ms status=403 bytes=151
2016-07-22T09:43:59.729957+00:00 heroku[router]: at=info method=GET path="/images/channels/05_frequent_speakers.svg" host=misviz.herokuapp.com request_id=551ab6a1-1cf4-41e6-bd3a-14a4b7ee7df3 fwd="2.125.84.131" dyno=web.1 connect=1ms service=7ms status=304 bytes=204
2016-07-22T09:47:29.240406+00:00 heroku[router]: at=info method=GET path="/" host=misviz.herokuapp.com request_id=6169e53e-0d1b-4152-8cdf-11488b81d881 fwd="2.125.84.131" dyno=web.1 connect=1ms service=5ms status=304 bytes=207
2016-07-22T09:47:29.468472+00:00 heroku[router]: at=info method=GET path="/jspm.config.js" host=misviz.herokuapp.com request_id=958e4e69-8bf5-4ca8-835b-c8a5b8467083 fwd="2.125.84.131" dyno=web.1 connect=0ms service=2ms status=304 bytes=204
2016-07-22T09:47:29.388808+00:00 heroku[router]: at=info method=GET path="/system.js" host=misviz.herokuapp.com request_id=470e424e-575e-4e97-a5e3-ae296a51aabb fwd="2.125.84.131" dyno=web.1 connect=0ms service=3ms status=304 bytes=204
2016-07-22T09:47:29.451100+00:00 heroku[router]: at=info method=GET path="/jspm.browser.js" host=misviz.herokuapp.com request_id=d588e273-07ab-49a8-a07b-45ebcb37da83 fwd="2.125.84.131" dyno=web.1 connect=0ms service=3ms status=304 bytes=206
2016-07-22T09:47:29.475883+00:00 heroku[router]: at=info method=GET path="/app-bundle.js" host=misviz.herokuapp.com request_id=163b1169-ef0e-4f0f-bff8-a56c58f76dc6 fwd="2.125.84.131" dyno=web.1 connect=0ms service=3ms status=304 bytes=204
2016-07-22T09:47:30.637772+00:00 heroku[router]: at=info method=GET path="/images/channels/04_messages_and_reactions.svg" host=misviz.herokuapp.com request_id=4db6bcff-5646-4079-87e1-8a573cf808d1 fwd="2.125.84.131" dyno=web.1 connect=0ms service=7ms status=304 bytes=204
2016-07-22T09:47:30.604017+00:00 heroku[router]: at=info method=GET path="/images/channels/01_heartbeat.svg" host=misviz.herokuapp.com request_id=07dea04e-4b65-4bbf-a326-c501ca6dbbc7 fwd="2.125.84.131" dyno=web.1 connect=1ms service=4ms status=304 bytes=204
2016-07-22T09:47:30.622383+00:00 heroku[router]: at=info method=GET path="/images/channels/03_channel_land.svg" host=misviz.herokuapp.com request_id=7802d9ef-81c5-46d4-bb95-86a8ed6c5d75 fwd="2.125.84.131" dyno=web.1 connect=1ms service=5ms status=304 bytes=204
2016-07-22T09:47:30.612289+00:00 heroku[router]: at=info method=GET path="/images/channels/02_people_land.svg" host=misviz.herokuapp.com request_id=5eff03ec-767c-4870-8a6e-f22866d8b5cf fwd="2.125.84.131" dyno=web.1 connect=0ms service=3ms status=304 bytes=204
2016-07-22T09:47:30.720916+00:00 heroku[router]: at=info method=GET path="/images/github-ribbon.svg" host=misviz.herokuapp.com request_id=5e55ba78-0610-4526-9aea-623cec771f60 fwd="2.125.84.131" dyno=web.1 connect=0ms service=7ms status=304 bytes=204
2016-07-22T09:47:30.650084+00:00 heroku[router]: at=info method=GET path="/images/channels/05_frequent_speakers.svg" host=misviz.herokuapp.com request_id=93353535-b8d2-464d-8ebc-56cd00be929e fwd="2.125.84.131" dyno=web.1 connect=0ms service=4ms status=304 bytes=204
2016-07-22T09:47:30.674904+00:00 heroku[router]: at=info method=GET path="/images/channels/06_emoji_timeline.svg" host=misviz.herokuapp.com request_id=6d2ac234-3834-4b72-942a-a5813840b144 fwd="2.125.84.131" dyno=web.1 connect=0ms service=4ms status=304 bytes=204
2016-07-22T09:47:30.705464+00:00 heroku[router]: at=info method=GET path="/api/user" host=misviz.herokuapp.com request_id=e6bec11c-db99-484d-9284-d213a5b3f8ef fwd="2.125.84.131" dyno=web.1 connect=0ms service=30ms status=403 bytes=151
2016-07-22T09:47:30.711633+00:00 heroku[router]: at=info method=GET path="/images/beta.svg" host=misviz.herokuapp.com request_id=a945a38d-e80a-4efc-a95a-2c496bf5f799 fwd="2.125.84.131" dyno=web.1 connect=1ms service=10ms status=304 bytes=204
2016-07-22T09:47:30.721832+00:00 heroku[router]: at=info method=GET path="/api/config" host=misviz.herokuapp.com request_id=e92b4a95-f326-474b-a60d-0742b632d7b6 fwd="2.125.84.131" dyno=web.1 connect=0ms service=33ms status=200 bytes=422
2016-07-22T09:47:30.792602+00:00 heroku[router]: at=info method=GET path="/favicon.ico" host=misviz.herokuapp.com request_id=ebabe2cb-4023-43f5-a82b-a5ea4feb8dc7 fwd="2.125.84.131" dyno=web.1 connect=0ms service=4ms status=304 bytes=144
2016-07-22T09:47:31.839570+00:00 heroku[router]: at=info method=GET path="/api/auth/slack-admin" host=misviz.herokuapp.com request_id=dd994188-2339-4ce7-8e7c-23fc62041467 fwd="2.125.84.131" dyno=web.1 connect=0ms service=10ms status=302 bytes=713

from teamchatviz.

@marklochrie50265 I cannot even access the main page https://mis.herokuapp.com/
It is says "Application Offline for Maintenance" and I don't spot any problems in the logs...

Do you have redirect URL configured properly in your Slack App? i.e. https://mis.herokuapp.com/api/auth/slack/callback

from teamchatviz.

Must have been something my end, apols.

Thank you

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@marklochrie50265 let me know if you figure this out and feel free to reopen it if it still does not work!

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