Comments (6)
stephenegriffin
commented on May 30, 2024
I suspect someone threw a string, which stacktrace.js doesn't handle. I've augmented our log parsing to hopefully handle this so we can get the real error and stack logged. Hopefully "Cannot parse given Error object" will disappear, and a new error will show up in it's place. I'll need the new diagnostic output from that.
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Vierxa
commented on May 30, 2024
Hi Stephen,
Many thanks for the time spent debugging.
Please find below the new diagnostic
Regards,
Vierxa
User Agent = Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36
Requirement set = 1.5
hostname = OutlookWebApp
hostVersion = 15.1.1415.2
OWAView = ThreeColumns
itemType = message
itemClass = IPM.Note
contentLanguage =
displayLanguage = fr-FR
touchEnabled = false
ERROR: Failed to make a request via HttpWebRequest. Exception: The underlying connection was closed: An unexpected error occurred on a send.
ERROR: Failed to make a request via HttpWebRequest. Exception: The underlying connection was closed: An unexpected error occurred on a send.
ERROR: ShowError()@https://mha.azurewebsites.net/Scripts/uiToggle.js:93:5
callbackEWS()@https://mha.azurewebsites.net/Scripts/GetHeadersEWS.js:60:9
r.CommonParameters._callback$p$0()@https://mha.azurewebsites.net/Scripts/GetHeadersEWS.js:18:13
r.EwsRequest.t.onreadystatechange()@https://appsforoffice.microsoft.com/lib/1.1/hosted/outlook-web-16.01.js:13:211960
r.EwsRequest._callOnReadyStateChangeCallback$i$1()@https://appsforoffice.microsoft.com/lib/1.1/hosted/outlook-web-16.01.js:13:311424
{anonymous}()@https://appsforoffice.microsoft.com/lib/1.1/hosted/outlook-web-16.01.js:13:319266
ERROR: ShowError()@https://mha.azurewebsites.net/Scripts/uiToggle.js:95:9
callbackEWS()@https://mha.azurewebsites.net/Scripts/GetHeadersEWS.js:60:9
r.CommonParameters._callback$p$0()@https://mha.azurewebsites.net/Scripts/GetHeadersEWS.js:18:13
r.EwsRequest.t.onreadystatechange()@https://appsforoffice.microsoft.com/lib/1.1/hosted/outlook-web-16.01.js:13:211960
r.EwsRequest._callOnReadyStateChangeCallback$i$1()@https://appsforoffice.microsoft.com/lib/1.1/hosted/outlook-web-16.01.js:13:311424
{anonymous}()@https://appsforoffice.microsoft.com/lib/1.1/hosted/outlook-web-16.01.js:13:319266
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stephenegriffin
commented on May 30, 2024
Can I get a fiddler of this? You can DM me through twitter (@sgriffin) to arrange the file transfer.
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Vierxa
commented on May 30, 2024
Stephen,
I found the cause of my problem.
We use a Haproxy server to connect to our webmail.
It was too secure prohibiting the tls 1.0.
By reactivating the Tls1.0, MHA works perfectly.
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stephenegriffin
commented on May 30, 2024
That's good info - I think maybe I can pass a header to avoid needing tls 1.0...I'll need to do some research
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stephenegriffin
commented on May 30, 2024
Pretty sure error parsing work has fixed or drastically changed this one.
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