ERROR: readyState about mha HOT 17 CLOSED

What I see is a 405 on the SingleValueExtendedProperties request. Can you go to the gear icon and click diagnostics, then post what you see there?

from mha.

Also - can you get the headers of that request that returned 405? And which browser do you see this in? Do you see the same in other browsers?

from mha.

Hi Stephen,

Please find the diagnostic :

User Agent = Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36
Requirement set = 1.5
hostname = OutlookWebApp
hostVersion = 15.1.1415.2
OWAView = ThreeColumns
itemType = message
itemClass = IPM.Note
contentLanguage =
displayLanguage = fr-FR
touchEnabled = false
ERROR: {
"readyState": 0,
"status": 0,
"statusText": "error"
}

I use Chrome but I encounter the same issue with other browser.

Regards,

from mha.

Also getting this error in both Outlook 2016 and OWA:

User Agent = Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; rv:11.0) like Gecko
Requirement set = 1.5
hostname = Outlook
hostVersion = 16.0.9001.2171
itemType = message
itemClass = IPM.Note
contentLanguage = en-AU
displayLanguage = en-US
touchEnabled = 0
ERROR: {
"readyState": 0,
"status": 0,
"statusText": "error"

from mha.

I’m off for a couple more days, but then I’ll check in some code to try and hone in better on where this error is coming from and why.

from mha.

Ok - I've added stack traces - diagnostics should look different now.

from mha.

Hi Stephen,

Please find below the new diagnostic :

Diagnostics
User Agent = Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36
Requirement set = 1.5
hostname = OutlookWebApp
hostVersion = 15.1.1415.2
OWAView = ThreeColumns
itemType = message
itemClass = IPM.Note
contentLanguage = 
displayLanguage = fr-FR
touchEnabled = false
ERROR: {
  "readyState": 0,
  "status": 0,
  "statusText": "error"
}
showError()@https://mha.azurewebsites.net/Scripts/Default.js:56:5,Object.<anonymous>()@https://mha.azurewebsites.net/Scripts/GetHeadersRest.js:108:9,j()@https://ajax.aspnetcdn.com/ajax/jQuery/jquery-2.1.0.min.js:2:26676,Object.fireWith [as rejectWith]()@https://ajax.aspnetcdn.com/ajax/jQuery/jquery-2.1.0.min.js:2:27489,x()@https://ajax.aspnetcdn.com/ajax/jQuery/jquery-2.1.0.min.js:4:10537,XMLHttpRequest.<anonymous>()@https://ajax.aspnetcdn.com/ajax/jQuery/jquery-2.1.0.min.js:4:14134
OK

from mha.

In addition to my client not working - OWA is also throwing the same error:

{ "readyState": 0, "status": 0, "statusText": "error" }

diag:

User Agent = Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.146 Safari/537.36
Requirement set = 1.5
hostname = OutlookWebApp
hostVersion = 15.1.1415.2
OWAView = ThreeColumns
itemType = message
itemClass = IPM.Note
contentLanguage =
displayLanguage = en-US
touchEnabled = false
ERROR: {
"readyState": 0,
"status": 0,
"statusText": "error"
}
showError()@https://mha.azurewebsites.net/Scripts/Default.js:56:5,Object.()@https://mha.azurewebsites.net/Scripts/GetHeadersRest.js:108:9,j()@https://ajax.aspnetcdn.com/ajax/jQuery/jquery-2.1.0.min.js:2:26676,Object.fireWith as rejectWith@https://ajax.aspnetcdn.com/ajax/jQuery/jquery-2.1.0.min.js:2:27489,x()@https://ajax.aspnetcdn.com/ajax/jQuery/jquery-2.1.0.min.js:4:10537,XMLHttpRequest.()@https://ajax.aspnetcdn.com/ajax/jQuery/jquery-2.1.0.min.js:4:14134

from mha.

I added some minor tweaks to the logging, but I don't think they'll tell me exactly why we're failing. :(

I think I really need to see a fiddler of this issue happening. Anyone who can get that and is willing to share it with me, please contact me through my blog (https://blogs.msdn.microsoft.com/stephen_griffin/) - that'll put you through to my @microsoft.com address. Thanks!

from mha.

Stephen - be glad to provide fiddler. I couldn't find contact info on your blog.

from mha.

Looks like they migrated the blog platform on me. There used to be a "contact me" link that didn't expose an address. Ok - DM me on twitter then? I'm @sgriffin.

from mha.

LOL can't DM you unless you follow me :-) i'm at @RobersonBrian

from mha.

@skipdog77 helped me get a repro. I think this is fixed. Y'all let me know if it works for you.

from mha.

It’s a beautiful thing. All working again!

from mha.

Hi Stephen,

Sorry, I was off for a few days.

Unfortunately, this does not work for me.
The diagnostic is:

User Agent = Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36
Requirement set = 1.5
hostname = OutlookWebApp
hostVersion = 15.1.1415.2
OWAView = ThreeColumns
itemType = message
itemClass = IPM.Note
contentLanguage = 
displayLanguage = fr-FR
touchEnabled = false
ERROR: Cannot parse given Error object
OK

from mha.

@Vierxa was there a stack included there? If so I need to see it. Thanks!

from mha.

This was most likely caused by issuing REST requests to mailboxes which didn't support them. Fixed by #43 and #45.

from mha.