Comments (3)
from learn-lti.
Hi @LukeDuffy98 ,
Thanks a lot for reporting the issue. As stated, the failure is in Users
Function App which is not being able to find the user (signed-in via AAD) enrolled into the current course. To prove this theory, please check that the return code for /me
API in the Chrome DevTools network tab is http204
(i.e. No-Content
).
- As a quick question, could you please let us know whether your tool is onboarded using LTI1.1 or LTI1.3?
- In our experience, as I remember, the only case when this happens is when user signs into Learn-LTI app with an
onmicrosoft.com
account which does not map to the email of any of the enrolled users of the course.
Additionally, you could use the following steps to understand the Azure function behavior and help us with the more details on your issue.
Troubleshooting
Azure Function Traces
This should provide details related to the execution context and state of the function execution when it would've returned http204
.
- Goto your Resource Group inside Azure and select Function App matching
users-XXXXXXX
. - Select Functions Blade in Left Hand Pane. Select
GetUserDetails
afterwards. - Choose Monitor Blade in LHP and you should see the Invocation Traces.
- Clicking on the failing trace should provide more details related to Server logs for that function invocation to help you.
Failures (Exceptions) in App Insights
- Go to your Resource Group inside Azure and select Application Insights resource matching
users-XXXXXXX
. - Select Failures Blade in LHP and then choose Exceptions Tab.
- The subsequent screen should indicate any exceptions that were thrown as a part of function execution and should provide more insights into what might've gone wrong on server when executing
GetUserDetails
api.
We'd request you to please share the above details with us in order for us to be able to help you in a better way. Since the details might contain some private information as well. Please feel free to reach out to us via email at [email protected].
from learn-lti.
HI @LukeDuffy98
I had this message before.
In my case, my account (admin right) has not enroll to the Moodle's course. Then, I enrolled my account as a Trainer.
After enrolled, the LTI application page will show the content.
from learn-lti.
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from learn-lti.