Crash attachments not working in React Native Android about appcenter-sdk-react-native HOT 12 CLOSED

Thank you @Sergey-Nosov-CloudFit, for the application you provided.
I confirm that there is an issue with provided example. But I need some more time to look into it deeper.

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Hi @Sergey-Nosov-CloudFit , this definitely looks like a bug.

As a workaround using ASK_JAVASCRIPT for appCenterCrashes_whenToSendCrashes should work.
You can skip implementation of shouldAwaitUserConfirmation, and the crash will be sent automatically. But if you do implement, and return true, then you will need to call Crashes.notifyUserConfirmation manually. This worked for me on your app.
You mentioned that this option didn't work for you. May I ask you to double check and if it is still not working, please add the line AppCenter.setLogLevel(LogLevel.VERBOSE); and share the app logs.

from appcenter-sdk-react-native.

@DmitriyKirakosyan, thank you for the workaround. Yep, it works!

It did not work for me two weeks ago as I did both, changed the appCenterCrashes_whenToSendCrashes setting from DO_NOT_ASK_JAVASCRIPT to ASK_JAVASCRIPT and added the following line of code:

Crashes.notifyUserConfirmation(UserConfirmation.ALWAYS_SEND);

Setting 'ASK_JAVASCRIPT' but not Crashes.notifyUserConfirmation(UserConfirmation.ALWAYS_SEND); works.

This is super confusing.

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Hi @Sergey-Nosov-CloudFit , thank you for reporting this. We are investigating this issue and will get back to you as soon as possible.

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Hi @Sergey-Nosov-CloudFit , may I ask if you have this set in your configuration to ASK_JAVA_SCRIPT as per the below:
Open the project's android/app/src/main/res/values/strings.xml file and verify that appCenterCrashes_whenToSendCrashes is set to ASK_JAVASCRIPT. ASK_JAVASCRIPT

from appcenter-sdk-react-native.

Hello, here are the settings as we have them currently:

    <string name="appCenterCrashes_whenToSendCrashes" moduleConfig="true" translatable="false">DO_NOT_ASK_JAVASCRIPT</string>
    <string name="appCenterAnalytics_whenToEnableAnalytics" moduleConfig="true" translatable="false">ALWAYS_SEND</string>

The crash repots do flow-in to AppCenter. It is just the attachments that are missing. If the appCenterCrashes_whenToSendCrashes setting was incorrect the reports would not flow in at all, right? Or is there more to it?

Thank you!

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Regardless of the post above, I just tried changing the appCenterCrashes_whenToSendCrashes setting from DO_NOT_ASK_JAVASCRIPT to ASK_JAVASCRIPT and adding the following line of code:

Crashes.notifyUserConfirmation(UserConfirmation.ALWAYS_SEND);

This application gets deployed to company-owned devices, and needs no user consent.

Unfortunately, this did not fix the issue -- attachments are still missing.

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Hi @Sergey-Nosov-CloudFit , thank you for the further information. May I ask about the size of the attachment you're trying to send? It should not exceed 1.4 MB on Android.

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The attachment is 'Hello text attachment!' -- 22 bytes. Thanks!

from appcenter-sdk-react-native.

Hello @Sergey-Nosov-CloudFit, could you please share a sample application where the issue is reproducible?
It will be very helpful for us.

from appcenter-sdk-react-native.

Sure, here is a sample application that demonstrates the issue:
https://github.com/orderfactory/react-native-app-center

Thanks!

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I'm going to close this issue because we don't have immediate plans to fix it, but we appreciate contributions!

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