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Comments (42)

ihorbond avatar ihorbond commented on June 3, 2024 8

Here's how I fixed mine: go to portfolio and do some other action that prompts MM to switch network. open metamask in expanded view so it's in its own tab and go to settings > advanced. now while in settings switch back to the network and account where tx is stuck. click reset activity. done. no need to clear cache or cookies.

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justinasfour04 avatar justinasfour04 commented on June 3, 2024 5

So happy I created this bug since it affects more than just me

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notmycupofnft avatar notmycupofnft commented on June 3, 2024 3

Having the same issue. Cannot change network, send/receive funds or go to settings. Account is completely frozen now

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mamasd avatar mamasd commented on June 3, 2024 3

Right-click on the fox icon (the metamask wallet), then click on "Manage extension

On the right corner, turn on "Developer mode". On the left, option will show up, please click on "Update".

Great! You can turn Dev mode off if you'd like, or leave it as that no worries. Now, turn off the option (shown in the image below) and then turn it back on,

image

! Please go to settings, advanced, and click "Clear activity tab data".
On mobile, it might show up as "Reset account"

You can then try the transaction once more, let me know how it goes

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nick7000 avatar nick7000 commented on June 3, 2024 2

I had the same. You can unfreeze it by going through with any transaction on portfolio metamask io. It will prompt you to change the network. Once you do, settings and network switch is unlocked.

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achrafyhy avatar achrafyhy commented on June 3, 2024 2

Clear cache and go to MetaMask Portfolio website to switch networks and go on

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Overthetop123 avatar Overthetop123 commented on June 3, 2024 1

Same issue as well. And it is a doozy. Literally can’t do anything. This needs a solution quick sticks please

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npomfret avatar npomfret commented on June 3, 2024 1

Does anyone have a fix?

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thekoenekamp avatar thekoenekamp commented on June 3, 2024

+1 - transaction in MetaMask is showing as unapproved, but when I check on Etherscan, it appears as successfully completed - and it is.

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coffee-git avatar coffee-git commented on June 3, 2024

same

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Oblivion165 avatar Oblivion165 commented on June 3, 2024

Here's a video I made for reddit on how to create this bug. Please please fix it. I have to use metamask for my job and this bug makes me reinstall metamask hundreds of times a day.

https://youtu.be/bjI8x1zcB5o

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fenidik avatar fenidik commented on June 3, 2024

same

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davidcan avatar davidcan commented on June 3, 2024

same problem
Screenshot 2024-03-12 192557

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Oblivion165 avatar Oblivion165 commented on June 3, 2024

A work-around is to not empty the wallet, leave a tiny bit of gas in there. It can be super small but has to be something.

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lathaz32 avatar lathaz32 commented on June 3, 2024

I've got the same issue. It's been essentially locked for 8 hours now, can't do anything. Mine is on Chrome, on PC

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yurbar avatar yurbar commented on June 3, 2024

The same issue, can't perform transaction in ETH net. All the transaction set to Unapproved immediately after press Confirm. And no record in etherscan

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Okz61 avatar Okz61 commented on June 3, 2024

All accounts stuck ! Any fix ??

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stableddd3 avatar stableddd3 commented on June 3, 2024

same issue I am unable to access $50,000 in funds. please fix

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S1nPur1ty avatar S1nPur1ty commented on June 3, 2024

I can't even change from Network. WTF Metamask!

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Bussi4Nicole avatar Bussi4Nicole commented on June 3, 2024

… and do a restart
Had same issue on Mac

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kreddington41 avatar kreddington41 commented on June 3, 2024

Clear cache and go to MetaMask Portfolio website to switch networks and go on

does not work

A work-around is to not empty the wallet, leave a tiny bit of gas in there. It can be super small but has to be something.

not a work around because I purposefully left ETH in the wallet for this reason and this bug still occurred...

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kreddington41 avatar kreddington41 commented on June 3, 2024

Has anybody come across a solution to this? I have a lot of ETH just stuck and it's not really a fun experiencing the idea of losing it all...

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kreddington41 avatar kreddington41 commented on June 3, 2024

Does anyone have a fix?

No, I don't think so. This bug is affecting all of my metamask accounts...

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kreddington41 avatar kreddington41 commented on June 3, 2024

I can't even change from Network. WTF Metamask!

same, please let me know if you come across a solution. Thank you

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Fegrnova avatar Fegrnova commented on June 3, 2024

Easiest fix is downloading any other wallet extension (like Rabby), importing metamask address private key (which you can access despite bug in metamask), disabling metamask in browser (in manage extensions section), sending any tx with Rabby on stuck network (avaxc in your case), then activating metamask again. This 100% fixes it but yeah, very annoying bug

The other way is uninstalling metamask and then entering your private key again, which is more trouble (as you will need to import all tokens etc.)

You can change the network by locking metamask, and changing it before entering password. Problem is clearing history affects only current network, and once you switch back to the original one you get stuck again.

Sometimes sending tx to the stuck address helps as well, either from other networking utilizing some cross chain tech, or from another address. Doing this with mainnet is expensive, with avaxc its cheap to try

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Fegrnova avatar Fegrnova commented on June 3, 2024

Having the same issue. Cannot change network, send/receive funds or go to settings. Account is completely frozen now

I wrote it detail above

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Fegrnova avatar Fegrnova commented on June 3, 2024

I can't even change from Network. WTF Metamask!

same, please let me know if you come across a solution. Thank you

same to you sir

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S1nPur1ty avatar S1nPur1ty commented on June 3, 2024

This is ridiculous, I am not going to install something else to fix it temporarily. I need to see the Metamask devs fixing this stupid bug asap just like others!

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Fegrnova avatar Fegrnova commented on June 3, 2024

This is ridiculous, I am not going to install something else to fix it temporarily. I need to see the Metamask devs fixing this stupid bug asap just like others!

This bug has been around for quite some time, with various circumstances causing it. So it's better to unfreeze your accounts until waiting for fix a lol

btw it does not happen that often, so fix is not that much of temporary. sending a tx with low eth remaining is what causes it mostly.

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ihorbond avatar ihorbond commented on June 3, 2024

Has anybody come across a solution to this? I have a lot of ETH just stuck and it's not really a fun experiencing the idea of losing it all...

bro Metamask is just an interface, you still have you private key. If you think this would make you lose your ETH you need to learn how Metamask and wallets alike work, for your own sake

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Oblivion165 avatar Oblivion165 commented on June 3, 2024

How is this not fixed yet? I provided that video that shows how to create this bug 7 days ago. I think they are keeping it around to boost their download numbers πŸ˜‚

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jayow avatar jayow commented on June 3, 2024

Here's how I fixed mine: go to portfolio and do some other action that prompts MM to switch network. open metamask in expanded view so it's in its own tab and go to settings > advanced. now while in settings switch back to the network and account where tx is stuck. click reset activity. done. no need to clear cache or cookies.

I can confirm this solved the issue

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camconrad avatar camconrad commented on June 3, 2024

I've gotten it twice in the last week :/

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Thomas-Smets avatar Thomas-Smets commented on June 3, 2024

Here's how I fixed mine: go to portfolio and do some other action that prompts MM to switch network. open metamask in expanded view so it's in its own tab and go to settings > advanced. now while in settings switch back to the network and account where tx is stuck. click reset activity. done. no need to clear cache or cookies.

This one worked for me, more specifically with the bridge function and then I could switch network:
https://portfolio.metamask.io/bridge

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metamaskbot avatar metamaskbot commented on June 3, 2024

Missing release label release-11.14.0 on issue. Adding release label release-11.14.0 on issue, as issue is linked to PR #23647 which has this release label.

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positr0nik avatar positr0nik commented on June 3, 2024

Right-click on the fox icon (the metamask wallet), then click on "Manage extension

On the right corner, turn on "Developer mode". On the left, option will show up, please click on "Update".

Great! You can turn Dev mode off if you'd like, or leave it as that no worries. Now, turn off the option (shown in the image below) and then turn it back on,

image

! Please go to settings, advanced, and click "Clear activity tab data". On mobile, it might show up as "Reset account"

You can then try the transaction once more, let me know how it goes

This worked for me thanks!

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mystman1234 avatar mystman1234 commented on June 3, 2024

Easiest fix is downloading any other wallet extension (like Rabby), importing metamask address private key (which you can access despite bug in metamask), disabling metamask in browser (in manage extensions section), sending any tx with Rabby on stuck network (avaxc in your case), then activating metamask again. This 100% fixes it but yeah, very annoying bug

The other way is uninstalling metamask and then entering your private key again, which is more trouble (as you will need to import all tokens etc.)

You can change the network by locking metamask, and changing it before entering password. Problem is clearing history affects only current network, and once you switch back to the original one you get stuck again.

Sometimes sending tx to the stuck address helps as well, either from other networking utilizing some cross chain tech, or from another address. Doing this with mainnet is expensive, with avaxc its cheap to try

This worked πŸ‘

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iquitgithub avatar iquitgithub commented on June 3, 2024

Here's how I fixed mine: go to portfolio and do some other action that prompts MM to switch network. open metamask in expanded view so it's in its own tab and go to settings > advanced. now while in settings switch back to the network and account where tx is stuck. click reset activity. done. no need to clear cache or cookies.

this solution solves my problem!

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yuksel55 avatar yuksel55 commented on June 3, 2024

Here's how I fixed mine: go to portfolio and do some other action that prompts MM to switch network. open metamask in expanded view so it's in its own tab and go to settings > advanced. now while in settings switch back to the network and account where tx is stuck. click reset activity. done. no need to clear cache or cookies.

This is the solution ;))

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issa-me-sush avatar issa-me-sush commented on June 3, 2024

it as that no worries. Now, turn off the option (shown in the image below) and then turn it back on,

this worked in my case when it was "unapproved" and i was not able to interact at all, not even the settings tab and also not able reject the trx , metamask just sucks

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kmatari avatar kmatari commented on June 3, 2024

the issue is not fixed. how is this bug closed? There is a very annoying bug in metamask and we see that it is closed! I updated my mm and no changes.

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saturn123 avatar saturn123 commented on June 3, 2024

This issue still exists and this is so annoying.

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