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Comments (7)

mconway avatar mconway commented on July 30, 2024

Hmm, this one will probably require some troubleshooting.

  1. What version of Firefly are you running?
  2. Are you actually seeing the "authorize app" screen? This would be the one that appears once you enter your username and password. Is the error occuring after you hit the button to authorize the app?
  3. would you be willing to (privately) provide me a test account to your setup so I can take a look at the network traffic if we get to that point?

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evolsano avatar evolsano commented on July 30, 2024
  1. What version of Firefly are you running? Version 4.7.8
  2. Are you actually seeing the "authorize app" screen? This would be the one that appears once you enter your username and password. Is the error occuring after you hit the button to authorize the app? Yes. I saw the authoriz app green button, and it go to the login page after click it. However, the error "An error occurred getting token: OK" prompted after I enter my username and password from the login screen.
  3. would you be willing to (privately) provide me a test account to your setup so I can take a look at the network traffic if we get to that point? May I know what kind of account you required? It is running in docker and don't have public access.

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mconway avatar mconway commented on July 30, 2024

I'm thinking it something in the routing in web requests. I'd just need a dummy account for your firefly instance, as well as a URL to access it.

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evolsano avatar evolsano commented on July 30, 2024

Please let me know how to send you the account and URL access.

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mconway avatar mconway commented on July 30, 2024

you can send the information to support at zerobytesolutions dot com.

thanks!

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mconway avatar mconway commented on July 30, 2024

I never heard back from you. I used thet est account you sent me, but everything worked on my end. Were you able to get it to work?

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evolsano avatar evolsano commented on July 30, 2024

Somehow it is working now and I didn't do any change.

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