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Comments (6)

major-mayer avatar major-mayer commented on July 4, 2024

Are you sure you are using this app? If not, this should be posted to @nextcloud/server
If yes, what are the steps to reproduce the issue?
Can you upload some photos that you can't convert successful?

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Githopp192 avatar Githopp192 commented on July 4, 2024

yes, used/tried both - access by server, access by app

  1. choose file, double-click

ScreenShot075

  1. error

ScreenShot074

  1. trying to convert the file

ScreenShot076

  1. error converting

ScreenShot077

and is the zipped FILE:

TEST.zip

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Githopp192 avatar Githopp192 commented on July 4, 2024

Details of heic format taken from iPhone 7: no issues at all

20220820_125823

Details of heic format taken from iPhone XS: issues
20220820_125930

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major-mayer avatar major-mayer commented on July 4, 2024

Hmm I cannot reproduce this on my end.
I was able to open the HEIC file normally, as you also could, but I was also able to convert this image with the imageconverter app without any problems.

However I noticed that when i try to convert this image, I get the following log entry that doesn't happen when I convert other images:

{"reqId":"xeuzFQ3uamw3PojAN0FA","level":3,"time":"2022-10-17T21:43:03+00:00","remoteAddr":"172.25.0.1","user":"admin","app":"PHP","method":"POST","url":"/apps/imageconverter/convert","message":"exif_read_data(): Incorrect APP1 Exif Identifier Code at /var/www/nextcloud/lib/private/Metadata/Provider/ExifProvider.php#20","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:105.0) Gecko/20100101 Firefox/105.0","version":"25.0.0.17","exception":{"Exception":"Error","Message":"exif_read_data(): Incorrect APP1 Exif Identifier Code at /var/www/nextcloud/lib/private/Metadata/Provider/ExifProvider.php#20","Code":0 [...]}}

So maybe ImageMagick doesn't like something about your HEIC image, but i don't exactly know what "Incorrect APP1 Exif Identifier Code" means.

Can you maybe post your Nextcloud logs searching for imageconverter?
Or simply look what the convert endpoint responds using the browser network tab (I will add some logging to the app in case of an error).

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major-mayer avatar major-mayer commented on July 4, 2024

I have just pushed a new version that logs errors in the Nextcloud logs and also in the browser console (if the server's response reaches the browser).

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major-mayer avatar major-mayer commented on July 4, 2024

I will close this issue due to inactivity.
If you still experience this error, please open a new issue.

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