Comments (6)
Are you sure you are using this app? If not, this should be posted to @nextcloud/server
If yes, what are the steps to reproduce the issue?
Can you upload some photos that you can't convert successful?
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yes, used/tried both - access by server, access by app
- choose file, double-click
- error
- trying to convert the file
- error converting
and is the zipped FILE:
from imageconverter.
Details of heic format taken from iPhone 7: no issues at all
Details of heic format taken from iPhone XS: issues
from imageconverter.
Hmm I cannot reproduce this on my end.
I was able to open the HEIC file normally, as you also could, but I was also able to convert this image with the imageconverter app without any problems.
However I noticed that when i try to convert this image, I get the following log entry that doesn't happen when I convert other images:
{"reqId":"xeuzFQ3uamw3PojAN0FA","level":3,"time":"2022-10-17T21:43:03+00:00","remoteAddr":"172.25.0.1","user":"admin","app":"PHP","method":"POST","url":"/apps/imageconverter/convert","message":"exif_read_data(): Incorrect APP1 Exif Identifier Code at /var/www/nextcloud/lib/private/Metadata/Provider/ExifProvider.php#20","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:105.0) Gecko/20100101 Firefox/105.0","version":"25.0.0.17","exception":{"Exception":"Error","Message":"exif_read_data(): Incorrect APP1 Exif Identifier Code at /var/www/nextcloud/lib/private/Metadata/Provider/ExifProvider.php#20","Code":0 [...]}}
So maybe ImageMagick doesn't like something about your HEIC image, but i don't exactly know what "Incorrect APP1 Exif Identifier Code" means.
Can you maybe post your Nextcloud logs searching for imageconverter?
Or simply look what the convert endpoint responds using the browser network tab (I will add some logging to the app in case of an error).
from imageconverter.
I have just pushed a new version that logs errors in the Nextcloud logs and also in the browser console (if the server's response reaches the browser).
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I will close this issue due to inactivity.
If you still experience this error, please open a new issue.
from imageconverter.
Related Issues (14)
- Error when trying to convert HEIC to JPG HOT 4
- not (marked as) compatible with NC26 HOT 1
- Auto Convert HOT 1
- Could not save the new converted image, because the content is empty. Something went wrong with the conversion before! HOT 3
- NC 28 Support HOT 11
- v2.0.0 can not be enabled HOT 6
- An Erorr Occured when convert a picture HOT 2
- Massive log spam HOT 3
- App non available on nextcloud 22 HOT 2
- Cant find autoload.php HOT 9
- Server error: 503 Service Unavailable HOT 2
- NC 24 Support HOT 2
- Do not show Option if file is not HEIF / HEIC HOT 5
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