Comments (23)
Hey just wanted to chime in on this. I had this happen to me and the setting I changed to cause it was to tell my server to require secure connections. I assumed this would be streaming via the plex central server, not internally for the web based management UI.
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First it looks like avahi-daemon is running in the docker instance. How do i restart it?
(reason is https://github.com/timhaak/docker-plex/issues/22 )
top - 18:40:23 up 4:30, 0 users, load average: 0.00, 0.04, 0.11
Tasks: 12 total, 1 running, 11 sleeping, 0 stopped, 0 zombie
%Cpu(s): 0.3 us, 0.0 sy, 0.0 ni, 99.6 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st
KiB Mem : 6172632 total, 44412 free, 641272 used, 5486948 buff/cache
KiB Swap: 0 total, 0 free, 0 used. 4923132 avail Mem
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
297 abc 35 15 1776384 60120 11008 S 0.7 1.0 0:09.45 Plex Script Hos
1 root 20 0 192 4 0 S 0.0 0.0 0:00.02 s6-svscan
32 root 20 0 192 4 0 S 0.0 0.0 0:00.00 s6-supervise
260 root 20 0 192 4 0 S 0.0 0.0 0:00.00 s6-supervise
261 root 20 0 192 4 0 S 0.0 0.0 0:00.00 s6-supervise
262 root 20 0 192 4 0 S 0.0 0.0 0:00.00 s6-supervise
264 avahi 20 0 44920 2876 2548 S 0.0 0.0 0:00.08 avahi-daemon
266 abc 20 0 4504 680 604 S 0.0 0.0 0:00.00 start_pms
268 message+ 20 0 42888 3548 3140 S 0.0 0.1 0:00.00 dbus-daemon
286 abc 20 0 457368 69264 37628 S 0.0 1.1 0:18.08 Plex Media Serv
398 root 20 0 18236 3328 2856 S 0.0 0.1 0:00.08 bash
1141 root 20 0 36668 3184 2684 R 0.0 0.1 0:00.00 top
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Some more info i should add - the port forwards seem to be fine since the webinterface worked before in this very docker instance. And all other networking is working as mentioned earlyer.
And the UID and GID where checked and they comply with https://hub.docker.com/r/linuxserver/plex/
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Plexpass is not a valid variable for version as far as I know. Its only latest, public or a specific version.
If that doesn't work, then try with a fresh config.
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https://github.com/linuxserver/docker-plex
Version variables are here, @tobbenb is right.
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Yeah sorry its latest
but apparently i took that screenshot when i tried plexpass
to resolve this because i read it somewhere. Its set back latest
now, like it was before.
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And what happens with a fresh config?
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Ok did a fresh config: I removed that docker + image. I reinstalled it again and only set the /config
and /media
settings. Then started it. My Android App can browse and stream, but the webinterface still is not working.
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You still used the config from the old container?
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Yup. I dont want to lose my Plex watch history..
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You don't loose them by trying a fresh config. This is for troubleshooting.
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can you try navigating to /mnt/cache/appdata/plexmediaserver/Library/Application Support/Plex Media Server
and change the name of Preferences.xml
or move it somewhere.
It will reset Plex to default but not cause you to lose your library database.
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Ok thats good to know. I made a tar.gz
backup anyway so i'll try this now.
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Should i also NOT use the same /config
value then.. for a fresh config? Or are you both referring to Preferences.xml
only.
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For testing a fresh config you need to use another folder. Just call it pmstest. That will be in your appdata folder.
If you want to do what chbmb suggest, its the same config.
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Ok i just tried with just renaming Preferences.xml
in that /config
folder and the webinterface is showing now! Must be something in there.
Thanks! I would never have tried this otherwise. 🎱 😄
I wonder what might have caused that. I'll see if i can post it here (without some sensitive values if any)
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Most likely a setting from that old version (limetech) that our version liked. Or a corrupt file.
Good you got it sorted.
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Thanks to @tobbenb and @CHBMB.
So my take from this is when upgrading from limetech to linuxserver Plex docker, it might be wise to rename Preferences.xml. Is this documented somewhere for people that convert?
I logged in and can confirm the watch history is still there. I'll post the contents from Preferences
below and close this ticket.
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I don't think it's a common issue, I know others that have migrated without problems so don't think we need to add it to the readme.
Don't post anything from preferences, it's got lots of stuff in it you don't want to publish on the internet.
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i think it's something to do with one of the tokens in the preferences.xml file, had a user some months ago with a similar issue.
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Hey, +1 for Teggles, same thing happened to me. Changed the value of secure connections backed to true and all good!
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Or just tell your browser to connect via HTTPS and accept the unsigned certificate.
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@Teggles, this might work for a direct connection but at least for me the indirect (through plex.tv) was still broken.
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