Webinterface not starting anymore about docker-plex HOT 23 CLOSED

Hey just wanted to chime in on this. I had this happen to me and the setting I changed to cause it was to tell my server to require secure connections. I assumed this would be streaming via the plex central server, not internally for the web based management UI.

from docker-plex.

First it looks like avahi-daemon is running in the docker instance. How do i restart it?
(reason is https://github.com/timhaak/docker-plex/issues/22 )

top - 18:40:23 up  4:30,  0 users,  load average: 0.00, 0.04, 0.11
Tasks:  12 total,   1 running,  11 sleeping,   0 stopped,   0 zombie
%Cpu(s):  0.3 us,  0.0 sy,  0.0 ni, 99.6 id,  0.0 wa,  0.0 hi,  0.0 si,  0.0 st
KiB Mem :  6172632 total,    44412 free,   641272 used,  5486948 buff/cache
KiB Swap:        0 total,        0 free,        0 used.  4923132 avail Mem

  PID USER      PR  NI    VIRT    RES    SHR S  %CPU %MEM     TIME+ COMMAND
  297 abc       35  15 1776384  60120  11008 S   0.7  1.0   0:09.45 Plex Script Hos
    1 root      20   0     192      4      0 S   0.0  0.0   0:00.02 s6-svscan
   32 root      20   0     192      4      0 S   0.0  0.0   0:00.00 s6-supervise
  260 root      20   0     192      4      0 S   0.0  0.0   0:00.00 s6-supervise
  261 root      20   0     192      4      0 S   0.0  0.0   0:00.00 s6-supervise
  262 root      20   0     192      4      0 S   0.0  0.0   0:00.00 s6-supervise
  264 avahi     20   0   44920   2876   2548 S   0.0  0.0   0:00.08 avahi-daemon
  266 abc       20   0    4504    680    604 S   0.0  0.0   0:00.00 start_pms
  268 message+  20   0   42888   3548   3140 S   0.0  0.1   0:00.00 dbus-daemon
  286 abc       20   0  457368  69264  37628 S   0.0  1.1   0:18.08 Plex Media Serv
  398 root      20   0   18236   3328   2856 S   0.0  0.1   0:00.08 bash
 1141 root      20   0   36668   3184   2684 R   0.0  0.1   0:00.00 top

from docker-plex.

Some more info i should add - the port forwards seem to be fine since the webinterface worked before in this very docker instance. And all other networking is working as mentioned earlyer.

And the UID and GID where checked and they comply with https://hub.docker.com/r/linuxserver/plex/

from docker-plex.

Plexpass is not a valid variable for version as far as I know. Its only latest, public or a specific version.
If that doesn't work, then try with a fresh config.

from docker-plex.

https://github.com/linuxserver/docker-plex

Version variables are here, @tobbenb is right.

from docker-plex.

Yeah sorry its latest but apparently i took that screenshot when i tried plexpass to resolve this because i read it somewhere. Its set back latest now, like it was before.

from docker-plex.

And what happens with a fresh config?

from docker-plex.

Ok did a fresh config: I removed that docker + image. I reinstalled it again and only set the /config and /media settings. Then started it. My Android App can browse and stream, but the webinterface still is not working.

from docker-plex.

You still used the config from the old container?

from docker-plex.

Yup. I dont want to lose my Plex watch history..

from docker-plex.

You don't loose them by trying a fresh config. This is for troubleshooting.

from docker-plex.

can you try navigating to /mnt/cache/appdata/plexmediaserver/Library/Application Support/Plex Media Server and change the name of Preferences.xml or move it somewhere.

It will reset Plex to default but not cause you to lose your library database.

from docker-plex.

Ok thats good to know. I made a tar.gz backup anyway so i'll try this now.

from docker-plex.

Should i also NOT use the same /config value then.. for a fresh config? Or are you both referring to Preferences.xml only.

from docker-plex.

For testing a fresh config you need to use another folder. Just call it pmstest. That will be in your appdata folder.
If you want to do what chbmb suggest, its the same config.

from docker-plex.

Ok i just tried with just renaming Preferences.xml in that /config folder and the webinterface is showing now! Must be something in there.

Thanks! I would never have tried this otherwise. 🎱 😄

I wonder what might have caused that. I'll see if i can post it here (without some sensitive values if any)

from docker-plex.

Most likely a setting from that old version (limetech) that our version liked. Or a corrupt file.
Good you got it sorted.

from docker-plex.

Thanks to @tobbenb and @CHBMB.

So my take from this is when upgrading from limetech to linuxserver Plex docker, it might be wise to rename Preferences.xml. Is this documented somewhere for people that convert?

I logged in and can confirm the watch history is still there. I'll post the contents from Preferences below and close this ticket.

from docker-plex.

I don't think it's a common issue, I know others that have migrated without problems so don't think we need to add it to the readme.

Don't post anything from preferences, it's got lots of stuff in it you don't want to publish on the internet.

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i think it's something to do with one of the tokens in the preferences.xml file, had a user some months ago with a similar issue.

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Hey, +1 for Teggles, same thing happened to me. Changed the value of secure connections backed to true and all good!

from docker-plex.

Or just tell your browser to connect via HTTPS and accept the unsigned certificate.

from docker-plex.

@Teggles, this might work for a direct connection but at least for me the indirect (through plex.tv) was still broken.

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