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Comments (10)

x-NR-x avatar x-NR-x commented on July 2, 2024

Hi,

I ran tests on our sample apps, but couldn't reproduced the crash.
Can you please provide me with a sample app that the crash can be seen.
Is there any specific Media that it occurs?

Thanks.

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kjoneandrei avatar kjoneandrei commented on July 2, 2024

Hi,

I was able to reproduce the crash in the playkit app with the existing video urls.

I created this pull request so you can have the exact same conditions where i recreated the crash

kaltura/playkit-ios-samples#28

Note: You will need to slide back and forth several times, even if the video didn't finish buffering between slides

Thanks

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TheoBendixson avatar TheoBendixson commented on July 2, 2024

I am the lead iOS developer from the Motor Trend team. We were also able to reproduce this crash when airplaying the Kaltura player from an iPhone 6S running iOS 11.4 to an Apple T.V. (4th generation) running tvOS 11.4.1.

To reproduce, we simply airplay a VOD from the Kaltura player to the Apple T.V. and start seeking either forward or backward. The crash happens consistently every time, and we get the exact same exception reported above (cannot seek to time INVALID).

Our team has yet to propose a solution to the crash, but I just wanted to add our voice to the issue. We will update you when we decide upon a course of action.

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TheoBendixson avatar TheoBendixson commented on July 2, 2024

I should also point out that we tested this issue on two separate versions of PlayKit.

On the older version (3.1.x-dev), the crash happens the moment you start seeking during an Apple T.V. airplay session.

On the newer version (3.5.0), it takes a little longer for the crash to happen. In our testing experience, you had to seek back and forth several times before the crash would trigger.

So it's pretty clear that the library keeps getting better, but there's still an underlying issue here.

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x-NR-x avatar x-NR-x commented on July 2, 2024

Hi Anho and Theodore,

First of all thank you.
I performed a fix on branch FEM-2097.
I still need to check that this fix works correctly with all kinds of medias.
You are more than welcome to try it out.

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TheoBendixson avatar TheoBendixson commented on July 2, 2024

Thank you! We'll give it a try.

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x-NR-x avatar x-NR-x commented on July 2, 2024

Merged to develop.
Will be included in our next release.

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kjoneandrei avatar kjoneandrei commented on July 2, 2024

@x-NR-x do you know when the next release will be?

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x-NR-x avatar x-NR-x commented on July 2, 2024

Hi @kjoneandrei ,

The version including the fix has been released, v3.5.0.

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kjoneandrei avatar kjoneandrei commented on July 2, 2024

@x-NR-x thank you :), it just seems like FEM-2097. was only merged on Jul 25, 2018 and version 3.5.0 released released this on 13 Jun

I got this dates when checking this log here v3.5.0...develop

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