Hello,

So long as you input something that is resolvable from your Kaltura server, be it IP or hostname you should be fine.

from platform-install-packages.

I used the IP address and it completed ok but I'm not sure if its because of or as a result of the question Is your Apache working with SSL?[Y/n] y
but the start page is on port 80 and the admin console displays Message: Peer certificate cannot be authenticated with known CA certificates. RC : 0

I took the apache question to mean "Can I see the default apache page on port 443" but should it have been interpreted as "do you have something else running on 443" as the next series of questions recommend 443 but set the vhost to 80

from platform-install-packages.

Can you attach your answer file minus the passwds please?
Thanks,

May the source be with you,

Jess Portnoy

On Wed, 12 Feb 2014, mobcdi wrote:

I used the IP address and it completed ok but I'm not sure if its because of or as a result of the question Is your Apache working with SSL?[Y/n] y
but the start page is on port 80 and the admin console displays Message: Peer certificate cannot be authenticated with known CA certificates. RC : 0

I took the apache question to mean "Can I see the default apache page on port 443" but should it have been interpreted as "do you have something else running on
443" as the next series of questions recommend 443 but set the vhost to 80

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from platform-install-packages.

I reran the install and picked "n" for the apache answer but still was recommended to use https so it sounds like the answer is being ignored

TIME_ZONE="UTC"
KALTURA_FULL_VIRTUAL_HOST_NAME="192.168.100.200:443"
KALTURA_VIRTUAL_HOST_NAME="192.168.100.200"
DB1_HOST="127.0.0.1"
DB1_PORT="3306"
DB1_PASS="password"
DB1_NAME="kaltura"
DB1_USER="kaltura"
SERVICE_URL="https://192.168.100.200:443"
SPHINX_SERVER1="127.0.0.1"
SPHINX_SERVER2=" "
DWH_HOST="127.0.0.1"
DWH_PORT="3306"
SPHINX_DB_HOST="127.0.0.1"
SPHINX_DB_PORT="3306"
ADMIN_CONSOLE_ADMIN_MAIL="[email protected]"
ADMIN_CONSOLE_PASSWORD="password"
CDN_HOST="192.168.100.20"
KALTURA_VIRTUAL_HOST_PORT="443"
SUPER_USER="root"
SUPER_USER_PASSWD="password"
ENVIRONMENT_NAME="Kaltura Video Platform"
PROTOCOL="https"

from platform-install-packages.

Can you please paste the log of the install with the inputs you gave it?

May the source be with you,

Jess Portnoy

On Wed, 12 Feb 2014, mobcdi wrote:

I reran the install and picked "n" for the apache answer but still was recommended to use https so it sounds like the answer is being ignored

TIME_ZONE="UTC"
KALTURA_FULL_VIRTUAL_HOST_NAME="192.168.100.200:443"
KALTURA_VIRTUAL_HOST_NAME="192.168.100.20"
DB1_HOST="127.0.0.1"
DB1_PORT="3306"
DB1_PASS="password"
DB1_NAME="kaltura"
DB1_USER="kaltura"
SERVICE_URL="https://192.168.100.20:443"
SPHINX_SERVER1="127.0.0.1"
SPHINX_SERVER2=" "
DWH_HOST="127.0.0.1"
DWH_PORT="3306"
SPHINX_DB_HOST="127.0.0.1"
SPHINX_DB_PORT="3306"
ADMIN_CONSOLE_ADMIN_MAIL="[email protected]"
ADMIN_CONSOLE_PASSWORD="password"
CDN_HOST="192.168.100.20"
KALTURA_VIRTUAL_HOST_PORT="443"
SUPER_USER="root"
SUPER_USER_PASSWD="password"
ENVIRONMENT_NAME="Kaltura Video Platform"
PROTOCOL="https"

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from platform-install-packages.

Is that log stored in a particular location?

from platform-install-packages.

I mean, can you please run kaltura-config-all.sh and paste the entire
output including your answers to the questions?

May the source be with you,

Jess Portnoy

On Wed, 12 Feb 2014, mobcdi wrote:

Is that log stored in a particular location?

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from platform-install-packages.

Re-ran kaltura-config.sh and use Capital Y instead of y at the Apache SSL question. That prompted the familar ssl cert path and key questions which didn't come up before. Is the installer case sensitive by design?

from platform-install-packages.

Indeed, case sensitive.
Are you able to login correctly now?

Thanks,
May the source be with you,

Jess Portnoy

On Wed, 12 Feb 2014, mobcdi wrote:

Re-ran kaltura-config.sh and use Capital Y instead of y at the Apache SSL question. That prompted the familar ssl cert path and key questions which didn't come up
before. Is the installer case sensitive by design?

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the admin console loaded but rebuilt the vm again because I wasn't sure the password values were correct. Got in to the admin console and added a new provider but having trouble with the KMC

Should I open a new issue for a kmc sympfony PHP framework error or do you think its related to using the IP address

from platform-install-packages.

Unrelated to IP.
Can you please check the permissions on:
/opt/kaltura/app/cache
And make sure it is 775 and kaltura.apache?
if it isn't can you please run:

chmod 775 /opt/kaltura/app/cache

chown kaltura.apache /opt/kaltura/app/cache

rm -rf /opt/kaltura/app/cache/*

And tell me if that helped? if it reproduces once more I will be happy to
hear about it as this is important and does not occur to me.

Thanks,

May the source be with you,

Jess Portnoy

On Wed, 12 Feb 2014, mobcdi wrote:

the admin console loaded but rebuilt the vm again because I wasn't sure the password values were correct. Got in to the admin console and added a new provider but
having trouble with the KMC

Should I open a new issue for a kmc sympfony PHP framework error or do you think its related to using the IP address
kmcsymfony500

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from platform-install-packages.

Thanks Jess,
Before ls -ld /opt/kaltura/app/cache/
drwxrwxr-x. 7 kaltura apache 4096 Feb 12 14:30 /opt/kaltura/app/cache/

After
drwxrwxr-x. 3 kaltura apache 4096 Feb 12 15:04 /opt/kaltura/app/cache/

and more importantly a working KMC console. Thanks for sticking with me on this

from platform-install-packages.

Of course:)
What is your name, BTW?:)
Also, so if I understand correctly, simply removing contents inside
/opt/kaltura/app/cache/* solved it, correct?

May the source be with you,

Jess Portnoy

On Wed, 12 Feb 2014, mobcdi wrote:

Thanks Jess,
Before ls -ld /opt/kaltura/app/cache/
drwxrwxr-x. 7 kaltura apache 4096 Feb 12 14:30 /opt/kaltura/app/cache/

After
drwxrwxr-x. 3 kaltura apache 4096 Feb 12 15:04 /opt/kaltura/app/cache/

and mopre importantly a working KMC console. Thanks for sticking with me on this

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from platform-install-packages.

Michael, Nice to meet you. Yes clearing the cache seems to have done the trick

from platform-install-packages.

Good. Nice to meet you, Michael and looking forward to more feedback and
maybe some pull requests?;)

May the source be with you,

Jess Portnoy

On Wed, 12 Feb 2014, mobcdi wrote:

Michael, Nice to meet you. Yes clearing the cache seems to have done the trick

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from platform-install-packages.

Can guarantee the feedback, not so much on the pull requests because of a lack of coding

from platform-install-packages.

We need good testers and doc reviewers just as much:)
Good to have you onboard.

May the source be with you,

Jess Portnoy

On Wed, 12 Feb 2014, mobcdi wrote:

Can guarantee the feedback, not so much on the pull requests because of a lack of coding

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