Comments (6)
Hi @bfg111
Are you 100% sure you are running Ventura 13.2.1 and not 13.3.1 ?
Because this looks an awful lot like a variation of the huge multimonitor bug that we're discussing here : #1286 , but as far as I remember, it started with 13.3betas (though to be honest because I'm on the beta cycle I could have missed the point update).
Also, does the bug happen 100% of the time ? Last thing, a log from an entire run would be more helpful, I can't see any of your settings/videos here.
from aerial.
This bug happens every time without fail. I will include an image.
ProductName: macOS
ProductVersion: 13.2.1
BuildVersion: 22D68
from aerial.
Thanks for the picture. This is a bit weird and likely different. The margin at the bottom is also a bit weird and uncharacteristic.
I think you are running Viewing mode : Independant in Aerial's Settings > Display, correct ? or is this a Spanned mode ?
I'll try to dig a bit, I think some people complained of issues with vertical screens with one particular macOS build, will keep you posted.
Edit : Also, eyeballing it, I would say the width of the video (rotated) is equivalent to the width of your rotated screen which makes me think it's a vertical video bug in AVPlayer I'll keep looking.
from aerial.
Ok I found some more info digging into discord, they had this bug during the beta and reintroduced multiple times depending on the configurations, last report I have is in November, this one has a nice video that seems to exactly mimic your issue : https://discord.com/channels/736331643723317248/742308387903242270/1044762078520557599
I believe that's the same issue you have.
What I remember from that time is that playback also failed similarly with Quicktime, you may want to try and play one of Aerial's videos from the Cache folder in quicktime on your vertical screen and activate full screen, if I remember correctly it had the same issue.
Assuming it's the same macOS issue, this is something you'll need to update macOS to fix.
However it's a bit of a mess, 13.3.x should be avoided per the other link I gave you earlier. 13.4 is "okayish" regarding that core bug.
I do have multiple people who reported that 13.4 works correctly with a setup similar to yours (one vertical + one horizontal), including in the link above, but as best as I can recall, the rotation bug that affected Quicktime was probably a graphic driver bug that could be specific to some GPU, so no guarantee.
from aerial.
I can confirm that QuickTime player has the exact same issue trying to display in full-screen mode on the second (vertical) monitor. Oddly, with QuickTime player if I move my mouse on the secondary (vertical) display it switches to full-screen mode (working) for about a second and then back to the weird behavior of only using part of the screen. Thanks for pointing me in the right direction.
from aerial.
No problem, thanks for confirming (and yep on discord they reported the same thing with the mouse, such a weird bug)! Should you update to 13.4, let me know how it goes.
from aerial.
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from aerial.