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Comments (7)

hitteshahuja avatar hitteshahuja commented on August 14, 2024

I believe this has been dealt with by John . #17

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thepurpleblob avatar thepurpleblob commented on August 14, 2024

Actually, it's even worse. When we spell it out to students that they have to click this link they still can't do it. I expect that we're looking at popup blockers and suchlike but I'm not exactly sure what the problem is.

EDIT:
Yes, it's definitely popup blockers. We just get reports that "I clicked on the link and nothing happened". It's very optimistic to assume users can work a browser properly (they can't).

This is a monumental hassle from a support point-of-view.

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mhughes2k avatar mhughes2k commented on August 14, 2024

I raised #45 as this is an issue for us too.

We'd like to roll (if we can) TII T&Cs into a standard user agreement so we don't have to present this to them as we're mandating they use TII.

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thepurpleblob avatar thepurpleblob commented on August 14, 2024

Yeh - it's a huge annoyance for us. Plus we have a considerable number of under 18 students who are supposed to get a guardian to accept it.... sigh :)

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alexumn avatar alexumn commented on August 14, 2024

At the University of Minnesota we edited the link's language string to say,

PLEASE NOTE:
You must accept the latest Turnitin User Agreement before you can make a submission.
Please click here to accept the agreement.

However, we're thinking of editing this to include a link to how to allow popups, before the fall term starts. A link within the language string does work in Firefox at least.

A modal would be better long-term, though.

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alex-rowe avatar alex-rowe commented on August 14, 2024

Having worked with popups before, they need to be registered to a "click" event and cannot be the result of a successful AJAX call.

This is quite a large issue for us and may hold back our migration from the Dan Marsden plagiarism plugin to the new plagiarism plugin unless we can find a work around.

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jmcgettrick avatar jmcgettrick commented on August 14, 2024

EULA has been moved to the disclosure function and is more prominent rather than a basic text link - see develop branch 2014012406.

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