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noahwsmith avatar noahwsmith commented on September 22, 2024

Are you looking for the SendGrid Drupal documentation? https://sendgrid.com/docs/for-developers/sending-email/drupal/

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DiegoPino avatar DiegoPino commented on September 22, 2024

@bondjimbond maybe out of scope, but using a module like https://www.drupal.org/project/smtp would work for you? There is a DRUPAL 7 version. We use that in archipelago and everyone (except my mailbox) is happy

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bondjimbond avatar bondjimbond commented on September 22, 2024

@DiegoPino Tried SMTP, doesn't work in ISLE.
@noahwsmith Tried the SendGrid module, doesn't work. But the main thing is that there must be some documentation of how mail in ISLE needs to be configured, because it's not written down anywhere as far as I can tell.

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noahwsmith avatar noahwsmith commented on September 22, 2024

@g7morris is this the module we use for sendgrid, or another one?

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g7morris avatar g7morris commented on September 22, 2024

To my knowledge it is the same module yes using the new method of API keys instead of passwords.

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g7morris avatar g7morris commented on September 22, 2024

Hi @bondjimbond thanks for pointing this out that there is this gap in the documentation. I will add this topic to the list for the next ISLE release slated in March.

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noahwsmith avatar noahwsmith commented on September 22, 2024

In the meanwhile, that module works from our experience. Gavin's note about API keys is discussed here: https://www.drupal.org/project/smtp/issues/3183100. If you get it working and add this documentation we'd all appreciate the effort.

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bondjimbond avatar bondjimbond commented on September 22, 2024

@noahwsmith @g7morris I tried using the SMTP module using the info that Sendgrid provides, to no avail. If you've more precise guidance re configuration, I'd love to try it out.

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noahwsmith avatar noahwsmith commented on September 22, 2024

@bondjimbond can you provide details on how Sendgrid doesn't work for you? It literally works out of the box for us following the vendor's instructions.

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bondjimbond avatar bondjimbond commented on September 22, 2024

It just says "failed to send email", but I don't know if I got the configuration right. This is in the SMTP module that you linked to.

Tried various ports, but always "Failed to send email".

Screen Shot 2021-03-09 at 11 34 15 AM

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noahwsmith avatar noahwsmith commented on September 22, 2024

Diego suggested SMTP. I suggested using Sendgrid without SMTP. The main doc page sends you to use https://www.drupal.org/project/sendgrid_integration. It has extensive documentation https://git.drupalcode.org/project/sendgrid_integration/blob/HEAD/README.md

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bondjimbond avatar bondjimbond commented on September 22, 2024

sendgrid_integration's documentation no longer works for a new install: see https://www.drupal.org/project/sendgrid_integration/issues/3203272

I'll work on that, but the main thing for this issue isn't a support request - it's about documentation of what exactly you need to do in order to support mail in ISLE. Since ISLE doesn't support the default/standard Drupal mailing functions, documentation for how to make it work should be part of the installation documents.

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bondjimbond avatar bondjimbond commented on September 22, 2024

I have not yet been able to get this working. Furthermore, I'm encountering this mail problem in another ISLE install at another organization, as well.

System email is really important to Islandora installs, so I feel that good documentation for how to make it work in this environment is critical.

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