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Comments (19)

syadnom avatar syadnom commented on August 16, 2024

Identical issue. I also get this error trying to send a fax. I tried thinking maybe the trunk was up and that was just a UI bug.

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plochu avatar plochu commented on August 16, 2024

I tried thinking maybe the trunk was up and that was just a UI bug.

I'm 100% sure that trunk is down :) I can see it on the "other end" of it.

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plochu avatar plochu commented on August 16, 2024

Any help?

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BzerkSkemer avatar BzerkSkemer commented on August 16, 2024

Same, fresh install from script

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megaman5 avatar megaman5 commented on August 16, 2024

Missing this file it looks like
https://github.com/ictinnovations/ictcore/blob/master/core/Service/Voice.php

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megaman5 avatar megaman5 commented on August 16, 2024

Looks like it goes here:
/usr/ictcore/core/Service/Voice.php

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plochu avatar plochu commented on August 16, 2024

Ok, I downloaded this file manually.
Error screen is gone but VoIP account is still not registering to provider. On the provider side I even don't see registration attempts.

So this is still not all.

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BzerkSkemer avatar BzerkSkemer commented on August 16, 2024

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megaman5 avatar megaman5 commented on August 16, 2024

I changed the name of my provider, it seems it only saves when the name is changed.

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plochu avatar plochu commented on August 16, 2024

I have even added new provider. Still no effect - with VoIP account registration I mean.

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megaman5 avatar megaman5 commented on August 16, 2024

This has nothing to do with this bug, so we should keep on topic. This bug is that a file is missing, causing this problem.

I suggest you restart and
tail -f /var/log/freeswitch/freeswitch.log

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plochu avatar plochu commented on August 16, 2024

To be 100% sure I have made restart of whole server.
Then:

[root@localhost ~]# tail -f /var/log/freeswitch/freeswitch.log

2019-06-03 12:44:58.590964 [INFO] switch_core.c:2436
FreeSWITCH Version 1.6.20~64bit ( 64bit)
FreeSWITCH Started
Max Sessions [1000]
Session Rate [30]
SQL [Enabled]
2019-06-03 12;44;58.590969 [CONSOLE] switch_core.c:2444
[This app Best viewed at 160x60 or more..]

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plochu avatar plochu commented on August 16, 2024

Also I have used FreeSWITCH cli to get log (sip trace) and nothing is happening in there.

Second thing is that /etc/freeswitch/sip_profiles/ictcore.xml in section gateways (that is used to configure external VoIP accounts, trunks or gateways) tries to include configuration files from /usr/ictcore/etc/freeswitch/sip_profiles/provider/*.xml but the problem is that this directory is empty. As I understand it should contain XML files generated when Provider is added in ICTFax GUI.

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megaman5 avatar megaman5 commented on August 16, 2024

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plochu avatar plochu commented on August 16, 2024

did you turn off selinux? setenforce 0

That is the point!
I just did it and it worked. Provider XML was generated and I can see that it is registered to my VoIP platform.

Thank you @megaman5 !!!

BTW. I was 99,999% sure that I did setenforce 0 during installation... so I checked - it is necessary to do this after every server restart if you want to change anything in configuration of providers.
In next days I will make new, fresh ITCFax installation to check if I'm right or I made to much mess on this instance trying to force it to work.

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megaman5 avatar megaman5 commented on August 16, 2024

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BzerkSkemer avatar BzerkSkemer commented on August 16, 2024

setenforce 0 worked for me.
I paid for the installation script.

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rw180800 avatar rw180800 commented on August 16, 2024

same issue ... no errors on install. SELinux is disabled, all files above look to be there etc. No attempt to register.

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rw180800 avatar rw180800 commented on August 16, 2024

I take it back ... potentially doesnt like hostnames .

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