error: JWTException about api HOT 10 CLOSED

What headers are you using? This is usually a header issue or a token issue.

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Thank You for your response.
The headers that I am using are:
"Authorization": "apiToken token",
"apiUser": "name of user",
"api_key": "key"

Am I missing any header here?

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The api_key is not needed here. Can you try without that?

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@Sbrenthughes Thank you for your response.
I tried the same post request without api_key.
It gave me a 500 and the error is the same.

Any other thing you can advice for me to look into?

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How did you create the token?

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I created the token form the admin setting ->generate apiToken.

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@Sbrenthughes @tabladrum @rvema @fidelcoria-aa
Can anyone help with this?
Is it possible to provide a sample POST request with all the expected headers and authentication?

Thank You

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if you are using the token that you created from the admin screen alone then that is why it will not work. You must then base64 encode it. You can try using something like echo "PasswordIsAuthToken:{\"apiKey\":\"<token>\"}" | base64 where<token> is the token you generated from the UI.

You would then do something like:

Authorization: apiToken <token_generated_from_above>
Accept:application/json
Content-Type:application/json
apiUser:<api_user>

@adhish70

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This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

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I am also facing same issue. is it resolved ?

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