Unable to stream live feed from UniFi cameras to Home app about homebridge-unifi-protect HOT 7 CLOSED

Yup, you're right! I disabled my inter-VLAN firewall entirely and this fixed the issue. Time to go tweaking my firewall setup again.

Thanks again @hjdhjd

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Thanks for the note. Try v3.3.1 please instead and see if that helps. To install it...uninstall the plugin and reinstall with

npm -g —unsafe-perm install [email protected]

Let me know...and thanks for the report!

from homebridge-unifi-protect.

Alright so I downgraded to 3.3.1 and I'm still running into the same timeout (slightly redacted logs):

[8/19/2020, 12:04:29] Loaded plugin: [email protected]
[8/19/2020, 12:04:29] Registering platform 'homebridge-unifi-protect2.UniFi Protect'
[8/19/2020, 12:04:29] ---
[8/19/2020, 12:04:29] Loading 2 platforms...
[8/19/2020, 12:04:29] [Config] Initializing config platform...
[8/19/2020, 12:04:29] [Config] Running in Service Mode
[8/19/2020, 12:04:29] [UniFi Protect] Initializing UniFi Protect platform...


[8/19/2020, 12:04:29] Homebridge is running on port 51266.
[8/19/2020, 12:04:30] [UniFi Protect] Protect [UCK-G2-PLUS]: Connected to the Protect controller API (address: 192.168.10.10 mac: XXXXXXXXXXX).
[8/19/2020, 12:04:30] [UniFi Protect] Protect [UCK-G2-PLUS]: Discovered camera: Doorbell [UVC G4 Doorbell] (address: 192.168.10.32 mac: YYYYYYYYY).
[8/19/2020, 12:04:30] [UniFi Protect] Protect [UCK-G2-PLUS]: Discovered camera: Garage [UVC G3 Micro] (address: 192.168.10.31 mac: ZZZZZZZZZZZZ).
[8/19/2020, 12:04:30] [UniFi Protect] Protect [UCK-G2-PLUS]: Controller refresh interval set to 30 seconds.
[8/19/2020, 12:04:30] [UniFi Protect] Protect [UCK-G2-PLUS] Garage [UVC G3 Micro]: Stream quality configured: High.
[8/19/2020, 12:04:30] [UniFi Protect] Protect [UCK-G2-PLUS] Doorbell [UVC G4 Doorbell]: Stream quality configured: High.
[8/19/2020, 12:05:00] [UniFi Protect] Protect [UCK-G2-PLUS]: A doorbell has been detected. Setting the controller refresh interval to 2 seconds.
[8/19/2020, 12:05:29] [UniFi Protect] Garage: HomeKit video stream request received: 1280x720, 30 fps, 299 kbps.
[8/19/2020, 12:05:59] [UniFi Protect] Garage: Stopped video stream.

Oh question: Does HomeBridge need direct access to the Cameras (192.168.10.31 & 192.168.10.32)? Right now, my USG firewall is setup so that HomeBridge can only talk to the Protect Controller (192.168.10.10).

from homebridge-unifi-protect.

@burnflare Go back to the latest version. 😄

As to your question...the RTSP streams are always coming from the NVR (controller)...never the camera directly. Homebridge needs to access the NVR. If you've got a firewall setup, enable all traffic UDP + TCP between the controller and Homebridge for the time being.

I'm guessing it's a firewall configuration issue. Thanks.

from homebridge-unifi-protect.

Good luck. Closing.

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@burnflare have you managed to tweak the firewall settings? My issue was resolved as well when I disabled the firewall settings but I do want to enable the firewall again.

Edit:

I managed to resolve it myself by monitoring all denied firewall rules I discovered that communication from the Raspberry Pi to the HomeKit device (in this case, my iPhone) was blocked.

I created a firewall group for all HomeKit devices in my network (Apple TVs and iPhones) and allowed UDP communication from Raspberry to this group. That did the trick.

So allowing Raspberry to communicate with the controller is not enough, you also need to allow it to communicate with the HomeKit devices that are going to consume the stream.

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This issue is locked to prevent necroposting on closed issues. Please create a new issue for related support requests, bug reports, or feature suggestions.

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