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helfrichmichael avatar helfrichmichael commented on May 29, 2024

Please include errors from Google Cloud Logging or what steps you've taken to troubleshoot so far.

Additionally, please check your task queues in Google Cloud Platform and ensure they aren't paused/erroring.

As far as I can remember, the account doesn't have to exist, it just must be an authorized sender in GCP. We use a noreply@ address usually.

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WinsenTjhang avatar WinsenTjhang commented on May 29, 2024

Hi Michael,

I think the account needs to be exist

image

Here what I tried:
SEND_EMAIL_AS = '[email protected]'

image

that account is an active account with a license attached

I have flushed the Memcache and redeployed the web app

Logs

image

image

image

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helfrichmichael avatar helfrichmichael commented on May 29, 2024

Did you update the serving version for each App Engine instance (action-system, chrome, default, and endpoints)? Additionally, if you debug the version running via the App Engine view and open the constants.py, is the email the email address you expect?

You're right regarding the email needing to exist. I confirmed it does exist on our end. Apologies for the confusion around that.

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WinsenTjhang avatar WinsenTjhang commented on May 29, 2024

It works now! Apparently I have been only updating my default system since my first deployment. Thanks a lot for the help!

No worries, also G Suite license is essential for the account.

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helfrichmichael avatar helfrichmichael commented on May 29, 2024

That's great to hear and yeah, unfortunately it's not always obvious that you need to update each serving version. I'll close this out.

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