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AntonyLeons avatar AntonyLeons commented on May 8, 2024 5

In windows 11, hyper-v is inactive looking at windows features, yet system info showed "a hypervisor has been detected". disabling the 'Virtual Machine Platform' fixes this but kills wsl2.

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aajahid avatar aajahid commented on May 8, 2024 4

In windows 11, hyper-v is inactive looking at windows features, yet system info showed "a hypervisor has been detected". disabling the 'Virtual Machine Platform' fixes this but kills wsl2.

I'm facing the same issue on windows 11. It's either wsl2 or android emulator! But I need both!
Did you get any solution?

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Taogle2018 avatar Taogle2018 commented on May 8, 2024 3

Thanks for these detailed information. This error code means the driver cannot gain access to CPU's virtualization extension.
Possible reasons could be:
1> Virtualization extension does not exist or disabled by BIOS.
2> Virtualization extension was occupied by another piece of software.
For reason 2, we typically see Hyper-V. But there could be other software as well. For example, quite a few antivirus programs use virtualization extension.
What is your antivirus program? Can you totally disable the antivirus program and see if this can work?

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SJang1 avatar SJang1 commented on May 8, 2024 2

Got the same issue. StartService FAILED with error 4294967201
Ryzen 5 3600X.
image

I've disabled all things about Hyper-V, it still continues.

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nannerpusser avatar nannerpusser commented on May 8, 2024 1

This seems to be a limitation of either (or both) Android Emulator and Windows 10/11 virtualization. I ran into this same issue with other Hyper-V-based software while using WSL2. It's either lose WSL2 or don't use another virtualized solution like Android Emulator (or a lot of AMD-based Ryzen software). There was a registry hack that allowed for the Ryzen Master software to be installed while keeping Hyper-V and WSL, but I will have to investigate.

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adrianriyadi avatar adrianriyadi commented on May 8, 2024

I solved this problem by change SDK platform from 9.0 to 10. A little bit weird but it works. That's why I closed this issue. Thanks for your help

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Taogle2018 avatar Taogle2018 commented on May 8, 2024

Glad that the problem is gone. But it is weird since this should have no relation with SDK platform.
Anyway, if the problem happens again, you can try to disable Antivirus program and see if it can work.

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adrianriyadi avatar adrianriyadi commented on May 8, 2024

Yes, I think the same. Really weird, but worth it to try since I was so exhausted when got this problem for around 3 days alone. I disabled my antivirus before, no work at all

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Taogle2018 avatar Taogle2018 commented on May 8, 2024

OK. Another thing that is good to have a try is installing vbox and see if it can work with HW virtualization. Technically, the same thing that blocks this driver should also block vbox. However, vbox supports running with SW virtualization. So it will need to create a dummy VM and check its setting page.
Usually the last thing I would try is to ask for remote access. However, I believe this is too intrusive for quite a lot users.

If you have problems in future, we can always chat here in github.

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gnsubha avatar gnsubha commented on May 8, 2024

I am encountering a similar problem today, as the Android Emulator Hypervisor Driver for AMD Processors is failing to install with the same error code. Any help to resolve the issue is appreciated

I am using Ryzen 3 3200G

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Taogle2018 avatar Taogle2018 commented on May 8, 2024

Any screenshots to help me diagnose?

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gnsubha avatar gnsubha commented on May 8, 2024

Hello Shan, Thanks for offering the help. I was trying too many options and I believe a power shell script for (Hyper-V) resolved the issue.

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y1111 avatar y1111 commented on May 8, 2024

got this too . is it for having docker opened ?

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grecostyler avatar grecostyler commented on May 8, 2024

got the same problem and already tried to disable antivirus and more.
any further suggestions?

1dea58b98ae248f103811c94917d906c

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SVD6 avatar SVD6 commented on May 8, 2024

Got the same issue. New Ryzen 5 5600x.

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Asedirin1 avatar Asedirin1 commented on May 8, 2024

I have same issue "StartService FAILED with error 4294967201."

Using Ryzen 3700X

The description for Event ID 7000 from source Service Control Manager cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Android Emulator Hypervisor Driver for AMD Processors Service
%%4294967201

The resource loader failed to find MUI file

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rjworks avatar rjworks commented on May 8, 2024

help pls!!

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MichaelMcDonnell avatar MichaelMcDonnell commented on May 8, 2024

Be sure to check your BIOS. On my computer Windows said virtualization was enabled even when it wasn't. I've opened pull request #49 to point this out in the README.

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codeforyourselff avatar codeforyourselff commented on May 8, 2024

Got the same issue. New Ryzen 5 5600x.

yes i am facing same issue after disabled hyper-v and memory integrity from windows security.can't install driver for amd

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theahmadzai avatar theahmadzai commented on May 8, 2024

Same issue but emulator is working fine and smooth.

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yifanHuang129 avatar yifanHuang129 commented on May 8, 2024

AMD Ryzen 7 4800H faces the same issue. I disabled Hyper-V and enable the virtualization, closed anti-virus, but it still did not work.

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yifanHuang129 avatar yifanHuang129 commented on May 8, 2024

I solved the problem by downloading a game-play emulator that allows users to play mobile games on the computer.

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michalhainc avatar michalhainc commented on May 8, 2024

my virtualbox doesnt have any problems running vms yet I get this error from this amd driver :(

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Vikrant4549 avatar Vikrant4549 commented on May 8, 2024

my virtualbox doesnt have any problems running vms yet I get this error from this amd driver :(

Go to BIOS -> enable virtualization, it should work then

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michalhainc avatar michalhainc commented on May 8, 2024

my virtualbox doesnt have any problems running vms yet I get this error from this amd driver :(

Go to BIOS -> enable virtualization, it should work then

I have it enabled, but still same problem

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