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Comments (5)

reiichi001 avatar reiichi001 commented on June 12, 2024

You need to actually provide the error and a launcher log. GitHub rate limit output doesn't give us anything to work with.

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ElinaMidnight avatar ElinaMidnight commented on June 12, 2024

Screenshot 2024-05-07 201635

System.ComponentModel.Win32Exception (0x80004005): Das System kann die angegebene Datei nicht finden
bei System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
bei System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
bei XIVLauncher.Windows.SettingsControl.BackupToolButton_OnClick(Object sender, RoutedEventArgs e) in D:\a\FFXIVQuickLauncher\FFXIVQuickLauncher\src\XIVLauncher\Windows\SettingsControl.xaml.cs:Zeile 151.
bei System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
bei System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
bei System.Windows.Controls.Primitives.ButtonBase.OnClick()
bei System.Windows.Controls.Button.OnClick()
bei System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
bei System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
bei System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
bei System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
bei System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
bei System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
bei System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
bei System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
bei System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
bei System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
bei System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
bei System.Windows.Input.InputManager.ProcessStagingArea()
bei System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
bei System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
bei System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
bei System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
bei System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
bei MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
bei MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
bei System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
bei System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
bei System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
bei MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
bei MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
bei System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
bei System.Windows.Application.RunDispatcher(Object ignore)
bei System.Windows.Application.RunInternal(Window window)
bei XIVLauncher.App.Main()

Version: 6.3.16.0
Git Hash: 6.3.16-0-g020dde9
Context: Unhandled
OS: Microsoft Windows NT 6.2.9200.0
64bit? True
Addons Enabled? True
Auto Login Enabled? False
Language: German
LauncherLanguage: English
Game path: C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn

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reiichi001 avatar reiichi001 commented on June 12, 2024

Please also attach your output.log log file from %appdata%\XIVLauncher\, so we can look into this further.

Most likely, you're being affected by a connection issue to CloudFlare, which is in front our proxy server that handles XIVLauncher's version check and asset downloads. A VPN may help.

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ElinaMidnight avatar ElinaMidnight commented on June 12, 2024

output.log

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ElinaMidnight avatar ElinaMidnight commented on June 12, 2024

thanks, it worked with VPN

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