Trac/Redmine Integration about sentry HOT 8 CLOSED

I've committed some initial work on an extendable plugin system. I also began writing some code to show how it can be done with Redmine, but it's not complete yet.

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IIRC, Trac uses xml-rpc, Mantis has SOAP hooks. Not sure about Redmine.

Maybe a UI similar to ShareIt. Show a button that expands to recognizable ticketing systems and when user selects one, the incident is formatted to the destination format requirement.

Similar plugins for jira, roundup, etc could be added.

from sentry.

Redmine has a RESTful API. http://www.redmine.org/projects/redmine/wiki/Rest_api

from sentry.

Sounds really promising!

We (interactive agency) are using Redmine, and that would be really helpful.

However, it should possible to define a workflow of the automatic bug reports originating from Sentry - for example they should define who should review the bug report and decide on it's priority (team lead, project owner etc - depending on the organization culture).

from sentry.

This is going to require support both on the Sentry side and the ticketing system side.

If in addition to "marking as resolved" in Sentry there was an option to "File a ticket" for the configured ticketing system, Sentry would then, instead of offering the checkmark for that Sentry group, link to the ticketing system's ticket. The ticketing system would need a plugin such that if the ticket was filed via Sentry, resolving it would send a request back to the sentry server to mark it resolved in Sentry. If it was resolved in Sentry and then a new error message came in about the same issue, the UI could present the user an option to re-open the ticket or to dismiss the report, as the committed fix may not have been released yet.

On the sentry side, this would require...

1. a landing point for a ticketing system to resolve or re-open a Sentry group
2. a ticketing system driver in Sentry to export the data to the ticketing system
3. a plugin in the ticketing system to accept/re-open issues from Sentry and submit status updates back to it

I'd probably be willing to throw some company resources at this and an implementation for Redmine.

-jag

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I want to move towards a heavier API in Sentry 2.x. There's a start to some of it, so we just need to expand on it.

Basically:

• Endpoints for performing actions
• Hooks for modifying the interface

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I've made a TracPoster, and am working on improving it currently. Just need some help with learning how to add items to the plugin interface and how to add something like a button to send to trac, to the group details page

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+7 (7 team members) for adding "trac" support in "Link Issue Tracer" in sentry

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