Big Picture mode doesn't display the boot animation and menu options become invisible about com.valvesoftware.steam HOT 14 CLOSED

@b-wize @sniperking0619 @RobotRoss & @poisonsnak

I replicated this report in Valve's repo which has already been tagged; generate your Steam logs using this command if you can:

tar -zcvf ~/steam-logs.tar.gz ~/.var/app/com.valvesoftware.Steam/.steam/steam/logs

Then upload the compressed file located in your home folder while commenting about this strange issue that have AMD dGPUs in common.

from com.valvesoftware.steam.

Also running into this issue after the Feb stable update. No boot animation, and no menu options in BPM

SOFTWARE
•Distro: Fedora 39 silverblue (ublue)
•Desktop: Gnome 45.5
•Kernel: 6.7.10-200.fc39.x86_64

COMPONENTS
•CPU: AMD Ryzen 7 7800x3D
•GPU: AMD ATI Radeon RX 7900XT
•Memory: 32GB

Update Changed CPU desktop and kernel after recent upgrade. Uploaded Steam logs

steam-logs.tar.gz

from com.valvesoftware.steam.

Switching to client beta seems to have BPM working properly again.

from com.valvesoftware.steam.

Switching to client beta seems to have BPM working properly again.

Switching to client beta fixed the issue for me as well.

from com.valvesoftware.steam.

Can confirm, same issue here started happening recently, using an RX 6600 and R5 3600 on latest Manjaro GNOME LTS distro and latest Steam Flatpak.

from com.valvesoftware.steam.

@b-wize @sniperking0619 @RobotRoss & @poisonsnak

I replicated this report in Valve's repo which has already been tagged; generate your Steam logs using this command if you can:

tar -zcvf ~/steam-logs.tar.gz ~/.var/app/com.valvesoftware.Steam/.steam/steam/logs

Then upload the compressed file located in your home folder while commenting about this strange issue that have AMD dGPUs in common.

Finally got around to adding my logs here and in the valve repo you linked. Thanks for that.

from com.valvesoftware.steam.

Fixed on the beta for me too.

from com.valvesoftware.steam.

Also happening here. Using RX6900XT and 5800X3D; Fedora 39 GNOME.

from com.valvesoftware.steam.

Same issue here

Steam Client
Steam Beta Branch: Stable Client
Steam Version: 1709168962
Steam Client Build Date: Wed, Feb 28 6:39 PM UTC -08:00
Steam Web Build Date: Mon, Feb 26 2:21 PM UTC -08:00
Steam API Version: SteamClient021

System
SOFTWARE
Distro: Debian GNU/Linux 12 (bookworm)
Desktop: KDE Plasma 5.27.5
Kernel: 6.1.0-18-amd64 (6.1.76-1)

COMPONENTS
CPU: AMD Ryzen 7 5800X
GPU: AMD ATI Radeon RX 6900 XT
Memory: 18.86GB / 32GB

Flatpak
flatpak --version
1.14.4

flatpak --gl-drivers
default
host

Since it's only people with AMD graphics maybe it's because the version of Mesa is so much newer in flatpak (24.0.1 vs. 22.3.6 in Debian 12)

from com.valvesoftware.steam.

What's interesting is that previewing the startup movie from the settings works. You can access the settings /customization menu via the internet connection icon.

The issue seems to transcend distribution and specific graphics hardware. It persists on Debian Bookworm and ArchLinux -- and on Intel/AMD (both running Mesa).

Edit: I don't have access to the Intel system at the moment, but here's the logs from my AMD system:
steam-logs.tar.gz

from com.valvesoftware.steam.

If it helps narrow down the issue, it started after some updates I installed on March 1st.

The Steam client updated from 1708985249 to 1709168962.

Flatpak had a lot of updates. flatpak history doesn't show what version I went from/to so this is the best I can do

Mar  1 19:50:51 pull           org.freedesktop.Platform.Compat.i386                23.08       system       flathub
Mar  1 19:50:52 deploy update  org.freedesktop.Platform.Compat.i386                23.08       system       flathub
Mar  1 19:50:55 pull           org.freedesktop.Platform.GL.default                 23.08       system       flathub
Mar  1 19:50:55 deploy update  org.freedesktop.Platform.GL.default                 23.08       system       flathub
Mar  1 19:50:56 pull           org.freedesktop.Platform.GL.default                 23.08-extra system       flathub
Mar  1 19:50:56 deploy update  org.freedesktop.Platform.GL.default                 23.08-extra system       flathub
Mar  1 19:50:59 pull           org.freedesktop.Platform.GL32.default               23.08       system       flathub
Mar  1 19:50:59 deploy update  org.freedesktop.Platform.GL32.default               23.08       system       flathub
Mar  1 19:51:01 pull           org.freedesktop.Platform.GL32.default               23.08-extra system       flathub
Mar  1 19:51:01 deploy update  org.freedesktop.Platform.GL32.default               23.08-extra system       flathub
Mar  1 19:51:01 pull           org.freedesktop.Platform.Locale                     23.08       system       flathub
Mar  1 19:51:01 deploy update  org.freedesktop.Platform.Locale                     23.08       system       flathub
Mar  1 19:51:01 pull           org.freedesktop.Platform.ffmpeg-full                23.08       system       flathub
Mar  1 19:51:01 deploy update  org.freedesktop.Platform.ffmpeg-full                23.08       system       flathub
Mar  1 19:51:01 pull           org.freedesktop.Platform.ffmpeg_full.i386           23.08       system       flathub
Mar  1 19:51:02 deploy update  org.freedesktop.Platform.ffmpeg_full.i386           23.08       system       flathub
Mar  1 19:51:05 pull           org.freedesktop.Platform                            23.08       system       flathub
Mar  1 19:51:05 deploy update  org.freedesktop.Platform                            23.08       system       flathub
Mar  1 19:51:05 pull           org.gnome.Platform.Locale                           45          system       flathub
Mar  1 19:51:05 deploy update  org.gnome.Platform.Locale                           45          system       flathub
Mar  1 19:51:06 pull           org.gnome.Platform                                  45          system       flathub
Mar  1 19:51:07 deploy update  org.gnome.Platform                                  45          system       flathub

from com.valvesoftware.steam.

Thanks for marking my bug as duplicate. I will wait to the update of the stable channel to say something in this thread.

from com.valvesoftware.steam.

Hi, sorry to be late, but I was playing to Deus Ex: Revision with the mouse and keyboard so I didn't need the Big Picture mode.

Everything perfect here.

from com.valvesoftware.steam.

Steam version 1721173382 solved this issue in the stable channel. To avoid a laggy boot and increase responsiveness while using the menus, hardware acceleration options must be enabled.

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