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gconklin avatar gconklin commented on July 21, 2024

This looks like it's happening in the websockets package. I'd say make sure websockets is up to date (v10.3) and that there isn't some connectivity issue to https://wdm-a.wbx2.com and https://api.ciscospark.com

from webex_bot.

dredinger avatar dredinger commented on July 21, 2024

Getting the same error, I upgraded to websockets 10.3 from 10.2 (got a warning stating webex_bot dependency requires websockets==10.2, but this still took the upgrade), verified able to access both of those sites, and still getting the same error as above.

2022-05-31 08:06:55  [INFO]  [webex_bot.webex_bot.webex_bot.__init__]:46 Registering bot with Webex cloud
2022-05-31 08:06:55  [INFO]  [restsession.webexteamssdk.restsession.user_agent]:167 User-Agent: webexteamssdk/0+unknown {"implementation": {"name": "CPython", "version": "3.10.4"}, "system": {"name": "Windows", "release": "10"}, "cpu": "AMD64"}
2022-05-31 08:06:56  [INFO]  [webex_websocket_client.webex_bot.websockets.webex_websocket_client._connect_and_listen]:158 Opening websocket connection to wss://mercury-connection-partition0-a.wbx2.com/v1/apps/wx2/registrations/2b5a0a4c-449c-4027-9657-8fb131c3bd90/messages
2022-05-31 08:06:56  [INFO]  [webex_websocket_client.webex_bot.websockets.webex_websocket_client._connect_and_listen]:161 WebSocket Opened.
2022-05-31 08:06:57  [INFO]  [_common.backoff._log_backoff]:104 Backing off _connect_and_listen(...) for 0.0s (websockets.exceptions.ConnectionClosedError: received 1011 (unexpected error); then sent 1011 (unexpected error))
2022-05-31 08:06:57  [INFO]  [webex_websocket_client.webex_bot.websockets.webex_websocket_client._connect_and_listen]:158 Opening websocket connection to wss://mercury-connection-partition0-a.wbx2.com/v1/apps/wx2/registrations/2b5a0a4c-449c-4027-9657-8fb131c3bd90/messages
2022-05-31 08:06:57  [INFO]  [webex_websocket_client.webex_bot.websockets.webex_websocket_client._connect_and_listen]:161 WebSocket Opened.
2022-05-31 08:06:57  [INFO]  [_common.backoff._log_backoff]:104 Backing off _connect_and_listen(...) for 0.6s (websockets.exceptions.ConnectionClosedError: received 1011 (unexpected error); then sent 1011 (unexpected error))
2022-05-31 08:06:57  [INFO]  [webex_websocket_client.webex_bot.websockets.webex_websocket_client._connect_and_listen]:158 Opening websocket connection to wss://mercury-connection-partition0-a.wbx2.com/v1/apps/wx2/registrations/2b5a0a4c-449c-4027-9657-8fb131c3bd90/messages

from webex_bot.

KernelGM avatar KernelGM commented on July 21, 2024

Same error here. /:

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