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Comments (15)

Dwza avatar Dwza commented on May 4, 2024

this sounds like an permission issue. please uninstall helper, make sure its also not in taskmanager anymore, than make sure plarium client is closed as well. also in taskmanager. than install helper with admin rights. make sure you have the permission to install as admin. than start the helper as admin. if you have not set the plariumplay.exe path, start raid manual, set the path, close raid, restart helper. may set your helper exe to permanently start as admin.

to run as admin permanently, righ click exe and set check run as admin in comp tab.

see german description

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chew-dan avatar chew-dan commented on May 4, 2024

i face the same problem as well; already try re-installed helper with admin right.
image
image

thanks

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nyhteritis avatar nyhteritis commented on May 4, 2024

No luck! Did everything as you described again but the problem remains the same! I checked the ini file the path is correct but I'm not sure if it helps but every time I start the helper this appears
RSL 1
!

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Dwza avatar Dwza commented on May 4, 2024

@nyhteritis

No luck! Did everything as you described again but the problem remains the same! I checked the ini file the path is correct but I'm not sure if it helps but every time I start the helper this appears

are you sure you have the correc file added to path ? you should point to your plariumplay.exe

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Dwza avatar Dwza commented on May 4, 2024

@chew-dan

i face the same problem as well; already try re-installed helper with admin right.

In your install directory of the rsl helper, do you have a folder with images?
imgfolder

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chew-dan avatar chew-dan commented on May 4, 2024

hi @Dwza
yes i do have the folder:
image

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nyhteritis avatar nyhteritis commented on May 4, 2024

The cPictures file is there full of champion pics and also this is my ini file
RSLini

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Dwza avatar Dwza commented on May 4, 2024

farbstoff is still proofing this.

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nyhteritis avatar nyhteritis commented on May 4, 2024

Without changing anything the icon only of this new champion appeared but as you can see not the name or any other champion! Maybe checking how this icon is coded will help to find the issue
RSL 2
!

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Dwza avatar Dwza commented on May 4, 2024

what windows system language do you currently have?

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chew-dan avatar chew-dan commented on May 4, 2024

what windows system language do you currently have?

i think this might be the problem. i'm currently using "Chinese Windows" (notebook from china), even i change the language to English, but sometime restart OS will show in chinese "welcome"..... should be unicode OS

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nyhteritis avatar nyhteritis commented on May 4, 2024

My system language is English (United States) !

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BlackHawk3000 avatar BlackHawk3000 commented on May 4, 2024

@nyhteritis is your problem fixed?

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nyhteritis avatar nyhteritis commented on May 4, 2024

Nope the problem is still there ! No icons for campaing and dungeon artifacts or champions ! I can see tho the spider accesories .
The rest works perfect , everything , shards, autoclicker . events ! Its very weird !

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dr-tom-reid avatar dr-tom-reid commented on May 4, 2024

I just had this same problem. I was starting RSL-Helper from a shortcut, and saw no pictures for the champions. Going to the installed location and starting it from there fixed the problem for me.

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