Data is not synced about android HOT 9 OPEN

Sorry, I missed this ticket.

What happens when you try logging in to pim.etesync.com?

from android.

Do I need to use http or https? The first gives me the error message Moved Temporarily, the second returns HTTP error 405! Code: 'null'. Detail: 'null'.

from android.

I am experiencing the same problem, too. Triggering the sync manually works just fine, but according to the log, there is just not a single sync triggered automatically (using the 15-minute interval).
Edit: Test duration was approx. 2h where not a single sync happened.

Having to manually trigger a sync is by no means a long-term solution, so I would be glad if you could fix the automatic synchronisation asap.

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@tasn This problem is still not fixed. I tried everything I could, but EteSync continues to not sync anything to my Android phone. This is a service I am paying for. I f you cannot fix the issue, I want a refund! (And regarding @JuliDi's comment, manually syncing does not work for me.)

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@lheinke for me it started working again a couple of days ago, not sure how well, though. From time to time, now I get again the notifications about how many entries have been synced. Maybe @tasn did fix something under the hood?

But I agree that the lack of support for a paid service is very unfortunate.

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I hoped it was just a temporary problem, but it still does not work for me. Did a reinstallation today and tried it with both the default and pim.etesync.com server. No success. I am happy to help to debug this issue, but I would need @tasn to tell me how.

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In the settings you can enable log to file and verbose logging. Maybe that can give you a hint on where it is hanging.

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The only entries I get in the log after initiating syncing are these (all personal information has been removed):

2022-08-03 XX:XX:21 2 [com.etesync.syncadapter.AccountSettings] Account ... has version 2, current version: 2
2022-08-03 XX:XX:21 115 [com.etesync.syncadapter.AccountSettings] Account ... has version 2, current version: 2
2022-08-03 XX:XX:21 2 [CustomCertService] CustomCertService created
2022-08-03 XX:XX:21 2 [CustomCertService] No key store for trusted certifcates (yet); creating in-memory key store.
2022-08-03 XX:XX:21 90 [com.etesync.syncadapter.AccountSettings] Account ... has version 2, current version: 2

This does not look particularly helpful to me.

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Is that already verbose logging? Doesn't look particularly verbose to me...

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