Unable to open dashboard login page [error] crasher: initial call: application_master:init/4, pid: <0.442.0>, registered_name: [], exit: {{bad_return,{{emqx_conf_app,start,[normal,[]]} about emqx HOT 4 OPEN

@kedar-hatkar
Thank for your feedback, would you please consider using the Docker? We are plan to retire the windows version.

from emqx.

Hi EMQX team, please don't retire windows version very soon. Lot of small scale app are using EMQX on windows with basic configuration.

I am waiting for feature like Session persistence with RocksDB and OTP 26 integration in windows version. I doubt these are available in 5.3.2 version currently

from emqx.

Hi @kedar-hatkar,

This suggests that there was actually some problem with the logging configuration.

2023-12-03T18:05:51.682000+05:30 [error] crasher: initial call: application_master:init/4, pid: <0.442.0>, registered_name: [], exit: {{bad_return,{{emqx_conf_app,start,[normal,[]]},{'EXIT',{{case_clause,undefined},[{emqx_config_logger,tr_console_handler,1,[{file,"emqx_config_logger.erl"},{line,131}]},{emqx_config_logger,tr_handlers,1,[{file,"emqx_config_logger.erl"},{line,126}]},{emqx_config_logger,do_refresh_config,1,[{file,"emqx_config_logger.erl"},{line,50}]},{emqx_conf_app,start,2,[{file,"emqx_conf_app.erl"},{line,38}]},{application_master,start_it_old,4,[{file,"application_master.erl"},{line,293}]}]}}}},[{application_master,init,4,[{file,"application_master.erl"},{line,142}]},{proc_lib,init_p_do_apply,3,[{file,"proc_lib.erl"},{line,240}]}]}, ancestors: [<0.441.0>], message_queue_len: 1, messages: [{'EXIT',<0.443.0>,normal}], links: [<0.441.0>,<0.44.0>], dictionary: [], trap_exit: true, status: running, heap_size: 376, stack_size: 28, reductions: 169; neighbours:

I haven't been able to reproduce the crash with the config you've provided, so the only thing I can recommend now is to: 1. Clean everything in the data directory.
2. Start with the default config, or update the logging config to a recommended form:

log.file.default {
  enable = true
  level = debug
  file = "log/emqx.log"
  max_size = "10MB"
}

from emqx.

Hi,

I have tried to install version from 5.2.1 to 5.3.2 on a VM running on Windows Server 2012 R2 Standard and having still the same issue as @kedar-hatkar as windows service. Everything running fine on v5.3.2 with CLI "emqx start" but I need it running as a windows service.

Here is the log I have when running emqx_5.3.2 windows service :
2023-12-14T11:35:22.043000+01:00 [error] crasher: initial call: application_master:init/4, pid: <0.645.0>, registered_name: [], exit: {{bad_return,{{emqx_conf_app,start,[normal,[]]},{'EXIT',{{case_clause,undefined},[{emqx_config_logger,tr_console_handler,1,[{file,"emqx_config_logger.erl"},{line,129}]},{emqx_config_logger,tr_handlers,1,[{file,"emqx_config_logger.erl"},{line,124}]},{emqx_config_logger,do_refresh_config,1,[{file,"emqx_config_logger.erl"},{line,48}]},{emqx_conf_app,start,2,[{file,"emqx_conf_app.erl"},{line,40}]},{application_master,start_it_old,4,[{file,"application_master.erl"},{line,293}]}]}}}},[{application_master,init,4,[{file,"application_master.erl"},{line,142}]},{proc_lib,init_p_do_apply,3,[{file,"proc_lib.erl"},{line,240}]}]}, ancestors: [<0.644.0>], message_queue_len: 1, messages: [{'EXIT',<0.646.0>,normal}], links: [<0.644.0>,<0.44.0>], dictionary: [], trap_exit: true, status: running, heap_size: 610, stack_size: 28, reductions: 190; neighbours:

from emqx.