Unable to open dashboard login page [error] crasher: initial call: application_master:init/4, pid: <0.442.0>, registered_name: [], exit: {{bad_return,{{emqx_conf_app,start,[normal,[]]} about emqx HOT 5 OPEN

@kedar-hatkar
Thank for your feedback, would you please consider using the Docker? We are plan to retire the windows version.

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Hi EMQX team, please don't retire windows version very soon. Lot of small scale app are using EMQX on windows with basic configuration.

I am waiting for feature like Session persistence with RocksDB and OTP 26 integration in windows version. I doubt these are available in 5.3.2 version currently

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Hi @kedar-hatkar,

This suggests that there was actually some problem with the logging configuration.

2023-12-03T18:05:51.682000+05:30 [error] crasher: initial call: application_master:init/4, pid: <0.442.0>, registered_name: [], exit: {{bad_return,{{emqx_conf_app,start,[normal,[]]},{'EXIT',{{case_clause,undefined},[{emqx_config_logger,tr_console_handler,1,[{file,"emqx_config_logger.erl"},{line,131}]},{emqx_config_logger,tr_handlers,1,[{file,"emqx_config_logger.erl"},{line,126}]},{emqx_config_logger,do_refresh_config,1,[{file,"emqx_config_logger.erl"},{line,50}]},{emqx_conf_app,start,2,[{file,"emqx_conf_app.erl"},{line,38}]},{application_master,start_it_old,4,[{file,"application_master.erl"},{line,293}]}]}}}},[{application_master,init,4,[{file,"application_master.erl"},{line,142}]},{proc_lib,init_p_do_apply,3,[{file,"proc_lib.erl"},{line,240}]}]}, ancestors: [<0.441.0>], message_queue_len: 1, messages: [{'EXIT',<0.443.0>,normal}], links: [<0.441.0>,<0.44.0>], dictionary: [], trap_exit: true, status: running, heap_size: 376, stack_size: 28, reductions: 169; neighbours:

I haven't been able to reproduce the crash with the config you've provided, so the only thing I can recommend now is to: 1. Clean everything in the data directory.
2. Start with the default config, or update the logging config to a recommended form:

log.file.default {
  enable = true
  level = debug
  file = "log/emqx.log"
  max_size = "10MB"
}

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Hi,

I have tried to install version from 5.2.1 to 5.3.2 on a VM running on Windows Server 2012 R2 Standard and having still the same issue as @kedar-hatkar as windows service. Everything running fine on v5.3.2 with CLI "emqx start" but I need it running as a windows service.

Here is the log I have when running emqx_5.3.2 windows service :
2023-12-14T11:35:22.043000+01:00 [error] crasher: initial call: application_master:init/4, pid: <0.645.0>, registered_name: [], exit: {{bad_return,{{emqx_conf_app,start,[normal,[]]},{'EXIT',{{case_clause,undefined},[{emqx_config_logger,tr_console_handler,1,[{file,"emqx_config_logger.erl"},{line,129}]},{emqx_config_logger,tr_handlers,1,[{file,"emqx_config_logger.erl"},{line,124}]},{emqx_config_logger,do_refresh_config,1,[{file,"emqx_config_logger.erl"},{line,48}]},{emqx_conf_app,start,2,[{file,"emqx_conf_app.erl"},{line,40}]},{application_master,start_it_old,4,[{file,"application_master.erl"},{line,293}]}]}}}},[{application_master,init,4,[{file,"application_master.erl"},{line,142}]},{proc_lib,init_p_do_apply,3,[{file,"proc_lib.erl"},{line,240}]}]}, ancestors: [<0.644.0>], message_queue_len: 1, messages: [{'EXIT',<0.646.0>,normal}], links: [<0.644.0>,<0.44.0>], dictionary: [], trap_exit: true, status: running, heap_size: 610, stack_size: 28, reductions: 190; neighbours:

from emqx.

Hi EMQX team, please don't retire windows version very soon. Lot of small scale app are using EMQX on windows with basic configuration.

I am waiting for feature like Session persistence with RocksDB and OTP 26 integration in windows version. I doubt these are available in 5.3.2 version currently

could you run Linux VM in windows?

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