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Comments (5)

shesek avatar shesek commented on June 19, 2024

It looks like the order was properly registered on both Lightning Charge and WooCommerce ("Processing" means paid and waiting to be delivered), its just a UI glitch: he should be seeing the "thank you" page, but got sent to the payment page instead. Will look into that.

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weex avatar weex commented on June 19, 2024

I'm not sure it's just UI since I didn't get an email confirmation of the order. Maybe that's a separate issue but in any case, if I can get an order confirmation that'd be cool.

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rustyrussell avatar rustyrussell commented on June 19, 2024

OK, so we also discovered the SMTP gateway wasn't set up on the box, so that's a separate (configuration) bug.

BUT your order is complete. When we fix SMTP gateway I imagine they'll all go flooding out.

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shesek avatar shesek commented on June 19, 2024

@weex is it possible that you manually refreshed the page after making the payment, rather than the page automatically detecting the payment and updating itself?

It appears like WooCommerce throws that error when navigating directly to the payment page of a paid order. We should instead redirect the user to the thank you page in this case, but WooCommerce is throwing the error before the plugin has a chance to intervene. I'll look into ways to override their handling, or perhaps see if it makes sense to change that in WooCommerce itself.

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weex avatar weex commented on June 19, 2024

@shesek I got the payment screen, sent it, then after 5 or so minutes it hadn't reflected anything so I left the screen there, contacted Rusty and went away for an hour or so. When I came back it was the red bar with Processing message.

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