Comments (5)
AWrightIV
commented on June 28, 2024
App version 8.1
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rjrs2k
commented on June 28, 2024
Hey Allan,
Could you try reinstalling it or even try deleting it completely then install it and see if it still happens? I tried reproducing the issue on an iPhone 4S but running iOS 8.0 and could not get it to crash. However, it might be 8.3 issue if I can find another device to reproduce it on.
Thanks for the update and we'll work on getting it fixed soon.
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rjrs2k
commented on June 28, 2024
Also, were you able to log in at all or it just crashes as soon as you open it?
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AWrightIV
commented on June 28, 2024
It had been crashing immediately after the splash screen. My app had been logged in at the time.
After delete, re-install and re-login, I'm back running without crashes.
In terms of account state, I have four wallets, a fairly small history of maybe one or two dozen transactions, and one of each gift card. PIN re-login and security questions are enabled.
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rjrs2k
commented on June 28, 2024
Okay cool thanks for the update. Glad to see it's working fine now. We'll continue investigating and see if we can pinpoint it. Thanks again!
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Related Issues (7)
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