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Comments (24)

djdembeck avatar djdembeck commented on June 11, 2024 2

Commented this on another issue, putting it here too: This has been fixed in the latest Beta PMS for Windows, probably in public soon: https://reddit.com/r/PleX/comments/12yq6rm/new_beta_pms_version_available_1321699991e1e2e2c/

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CharlesBassFF avatar CharlesBassFF commented on June 11, 2024 1

Note down your current Plex Server software version, should be the broken -6918

Stop Plex Server using its tray icon.

Uninstall Plex Server with the regular ‘Apps’ control panel of Windows. Do not use 3rd party ‘uninstaller’ software like Revo etc. Do not use Registry cleaners/optimizers.

Go to your Plex data folder: %localappdata%/Plex Media Server/Updates/1.31.3.6886/packages/PMS1.31.3.6886.exe

Execute the installer for the previous software version

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ladypercy1 avatar ladypercy1 commented on June 11, 2024 1

The PMS downgrade work-around only works if you didn't upgrade PMS more than once. PMS only keeps the last three upgrades on file. So for me, I cannot use the downgrade work-around since the last known PMS that works with Audnexus is gone.

Also, are Audnexus users never going to be upgrade their PMS going forward?

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pjgreen88 avatar pjgreen88 commented on June 11, 2024

I can confirm I am searching the Audnexus Agent in Eng language.

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CharlesBassFF avatar CharlesBassFF commented on June 11, 2024

I am having the same issue. It’s not returning anything and doesn’t look like it’s searching for anything.

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akaep avatar akaep commented on June 11, 2024

Still an issue. Immediately returns "No matches found". Any updates on this?

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0dysseus avatar 0dysseus commented on June 11, 2024

This is occuring for me also. When I import new books, they are not matched. When I try to do so manually (also when trying to re-match existing books), I immediately get the "no matches found" message.

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popeye2468 avatar popeye2468 commented on June 11, 2024

same for me too

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cerinawithasea avatar cerinawithasea commented on June 11, 2024

I feel like for about a week none of my audiobooks seem to getting matched even though they are tagged well and the manual search seems to not be searching just immediately giving up.
Thanks for how well its worked before, I am a little lost now and that speaks volumes

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romanoh avatar romanoh commented on June 11, 2024

Seems like I can't search for titles via the "Fix Match" function anymore, although I did it previously. Hitting search immediately returns the "no matches found" no matter what fields are empty/filled.

the fix match is working for me:
https://i.imgur.com/HWzxCtu.png
do you have the latest version?

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djdembeck avatar djdembeck commented on June 11, 2024

This sounds like a bug in previous versions: #92

If you are not running v1.2.2, please update

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naandrade avatar naandrade commented on June 11, 2024

This is also happening to me even with v1.2.2

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djdembeck avatar djdembeck commented on June 11, 2024

This is also happening to me even with v1.2.2

Can you provide logs of this issue happening then? I've not seen this issue since updating.

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CharlesBassFF avatar CharlesBassFF commented on June 11, 2024

I would like to provide data.

What logs do you want to see?

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CharlesBassFF avatar CharlesBassFF commented on June 11, 2024

Can I DM on here?

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popeye2468 avatar popeye2468 commented on June 11, 2024

it could be a plex issue because neither this one or the old one work and they did before, hopefully someone can get it working again. If it helps im on latest Beta

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epaka3 avatar epaka3 commented on June 11, 2024

it could be a plex issue because neither this one or the old one work and they did before, hopefully someone can get it working again. If it helps im on latest Beta

Think it’s a Plex issue. A lot of people having similar problems since upgrading to server version 1.32.0.6918.

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djdembeck avatar djdembeck commented on June 11, 2024

FWIW, I am on 6918. If y'all can post some logs that would help see where it's coming from. run tail -f PATH/TO/CONFIG/Library/Application\ Support/Plex\ Media\ Server/Logs/PMS\ Plugin\ Logs/com.plexapp.agents.audnexus.log then attempt to fix match.

If you're not on linux, restart server, try to fix match, then attach logs.

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akaep avatar akaep commented on June 11, 2024

Running 6918 on Windows 10 and Aud 1.2.2.

com.plexapp.agents.audnexus.log

Let me know if you need any other logs! Thanks!

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CharlesBassFF avatar CharlesBassFF commented on June 11, 2024

My log is very similar to that one.

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djdembeck avatar djdembeck commented on June 11, 2024

This is related to the SSL update Plex Media Server recently released:

https://forums.plex.tv/t/ssl-became-broken-after-latest-pms-update/837416/4

https://forums.plex.tv/t/plex-media-server-1-32-0-6918-custom-certificate-must-be-regenerated-with-new-openssl-arguments/837643

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CharlesBassFF avatar CharlesBassFF commented on June 11, 2024

Is there a guide to remedy this for Windows?

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akaep avatar akaep commented on June 11, 2024

Note down your current Plex Server software version, should be the broken -6918

Stop Plex Server using its tray icon.

Uninstall Plex Server with the regular ‘Apps’ control panel of Windows. Do not use 3rd party ‘uninstaller’ software like Revo etc. Do not use Registry cleaners/optimizers.

Go to your Plex data folder: %localappdata%/Plex Media Server/Updates/1.31.3.6886/packages/PMS1.31.3.6886.exe

Execute the installer for the previous software version

Yep, downgrading to 1.31.3.xxxx worked for me. Thanks for the quick instruction!

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akaep avatar akaep commented on June 11, 2024

Great news. In the meantime, I have the 1.31.3.68XX installer if anyone needs to downgrade.

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