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Comments (3)

tsightler avatar tsightler commented on August 17, 2024 1

My plugin also stopped working. I’m getting the following error:

Failed to reach Ring server at https://oauth.ring.com/oauth/token. getaddrinf EAI_AGAIN oauth.ring.com.
Trying again in 5 seconds...

This is a different issue and appears to be DNS/network related, if the DNS name cannot be resolved there's not much the plugin can do about it.

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johnciprian avatar johnciprian commented on August 17, 2024

My plugin also stopped working. I’m getting the following error:

Failed to reach Ring server at https://oauth.ring.com/oauth/token. getaddrinf EAI_AGAIN oauth.ring.com.
Trying again in 5 seconds...

from ring.

tsightler avatar tsightler commented on August 17, 2024

A 406 error typically means your IP address has been temporarily throttled or otherwise blocked (VPN use for example as Ring blocks many VPNs). Temporary blocking can occur, for example, if something happens with the token where it constantly retries with a failed token, Ring will block the site and you won't be able to immediately authenticate. You will have to disable the plugin wait some hours (not sure exactly how long, but 6-8 usually seems to be enough) and the authenticate.

Also, if you are running on a system that has any VPN client deployed like NordVPN or any of the many others out there, 406 will likely be logged. There are no known issues with the API at this time and no widely reported outages from users,

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