Snapshots in Home app not updating about ring HOT 4 CLOSED

I don't think there is anything that can be done about this from the plugin side. In the end, it is up to the Home app to request and display snapshots, this plugin simply provides a function which Homekit calls when it wants a snapshot but the plugin has no control over how often Homekit requests a snapshot, or what it does with it. Unless the function is failing, there's not much that can be done and the logs appear to show that everything is working as expected on the plugin side, so you will most likely have to look elsewhere. Since you say this is with iOS 17.1, it could be yet another new bug with Homekit as that is what 95% of these issues turn out to be.

I will double check this weekend to see if the issue is noticed on my iOS 17.1 devices but, historically, these issues are related to network or Homekit/Homebridge vs anything in the plugin.

from ring.

OK, thank you.
I kind of figured that would be the case, but thought it was worth submitting just in case.

Hopefully it can be resolved at some point whichever end.

Thank you for all your hard work on this plug-in.

from ring.

So I did some more troubleshooting and found when I was at home it was updating normally but not remotely.
I rebooted my router, appletv and homebridge and it seems to be working remotely now as well so who knows.

Thanks again.

from ring.

No big surprise, as I mentioned, snapshots are always controlled by Homekit. Will close this now.

from ring.